Webinars

LASA Webinar on Home Care Consumer Centricity Audit Tool 

Paul Johnson, Chief Opportunity Officer at BallyCara, joins Troy Speirs, LASA’s Principal Advisor – Home Care, to discuss how LASA’s Home Care Consumer Centricity Audit Tool has been used by BallyCara with account for the types of information that can be gleaned from an effective consumer centricity audit process in a home care setting.

Date of Recording: 14 May 2019 

To view this webinar from LASA, please click here

LASA Webinar on Whistleblowing At Your Organisation

Discover the crucial role a whistleblowing program plays at your organisation. This insightful webinar covers the general framework of a whistleblowing program and provide practical insights for Aged Care provider leaders to add value to the organisation.

Date of recording: 30 April 2019

To view this webinar from LASA, please click here 

LASA Webinar on New Single Charter of Aged Care Rights

LASA hosted a webinar to help Members understand and implement the new Charter of Aged Care rights, which will apply from 1 July 2019.

Key changes in the single Charter include a more principles based approached to the articulation of consumer rights, the removal of consumer responsibilities and the introduction of a new requirement for providers to sign the charter and encourage their consumers to do the same.

Date record: Friday 12 April 2019

To view this webinar from LASA, please click here. 


Safety & Quality Management System

An interactive webinar demonstrating LASA’s new Safety & Quality Online Management System.

This online system is designed to safeguard compliance with the Aged Care Quality Standards and provide a better way for both residential aged care and home care providers to manage business processes and deliver best practice consumer-centred care.

The webinar will demonstrate the system and help providers to better understand how it can assist them to successfully transition to the new quality standards.

 

Date recorded: Thursday 7 March 2019
To view this webinar from LASA, please click here.


Home Care Pricing Transparency and Comparability in My Aged Care

This insightful webinar will build on LASA Member consultations already convened across 2018 concerning home care pricing transparency and comparability. It will be convened by Troy Speirs, Principal Advisor – Home Care and is based on the most recent advice provided by the Department of Health to support Member access to timely advice on these significant home care package operational changes.

Date recorded: Thursday 21 February 2019
To view this webinar from LASA, please click here.


Developing a Royal Commission Submission – A Case Study

In this webinar a LASA Member will present a case study on their experience in preparing a Service Provider Survey submission to the Royal Commission into Aged Care Quality and Safety.

Representative[s] of a large age services provider will provide a case study reflection on their submission production process, including an outline of the approaches taken, issues arising and lessons learnt.

This case study reflection may be of use to LASA Members currently developing their response to the Royal Commission.

Date recorded: Monday 21 January 2019
To view this webinar from LASA, please click here.


Royal Commission into Age Care Quality & Safety

What to expect, how to prepare for the year ahead, and how to manage it successfully   

With the Royal Commission into Aged Care Quality and Safety about to get into full swing, LASA partnered with PwC Australia to provide this webinar.

The Royal Commission will require considerable effort, in addition to ongoing operational pressures.  PwC has supported clients in Financial Services throughout 2018 with their response to the Banking Royal Commission.

The webinar will address:

  • What key lessons can be learned for the Aged Care sector?
  • What actions can Aged Care organisations take now to prepare for the year ahead?

As was the case in the Banking Royal Commission, the Aged Care Royal Commissioners have asked a number of specific questions around instances of misconduct or abuse over the past five years. Responding to these questions and requests can be extremely hard to manage while maintaining business as usual – and even more so given the short time frames.

In addition, the webinar will explore broader considerations when developing an organisational-wide response to the Royal Commission:

  • Managing relationships with residents, carers, families and the local community
  • Employee engagement and communications
  • Brand and reputational impacts, including media relations
  • Board oversight and governance
  • Operational considerations

Presented by PwC and facilitated by LASA CEO Sean Rooney, this insightful one hour session will help you to prepare for the Royal Commission.

Date Recorded 19 December 2019
To view this webinar from LASA: please click here

 


Aged Care Quality Standards

What does the move to an ‘outcomes focus’ in the Quality Standards mean for providers of age services?

 From 1 July 2019 the new Aged Care Quality Standards, developed as part of the Single Aged Care Quality Framework will be introduced. The Aged Care Quality Standards will apply to all aged care services receiving Commonwealth Government subsidies.

Date recorded: Tuesday 27 November 2018
To view this webinar from LASA, please click here.


 

Insights from the Aged Care Pricing Commissioner

LASA are pleased to present an informative session with John Dicer, Aged Care Pricing Commissioner.
Join us as John demystifies his role and provides valuable insights into:
The factors we taken into account in reviewing Applications;
ACPCs interaction with Providers and other stakeholders; and
Areas of focus over the coming year, including the Royal Commission.

Date recorded: Friday 16 November 2018
To view this webinar from LASA, please click here.


Insights in to the 2017-18 ACCC Report with the Aged Care Complaints Commissioner

The Aged Care Complaints Commissioner has seen a substantial increase in complaints in 2017-18, and it is not surprising as more and more people are receiving care, particularly in their own homes. Join the Complaints Commissioner, Rae Lamb, to hear her insights into aged care complaints and the trends she has seen in the last financial year. Rae will also be anwsering questions following her presentation.

Date recorded: Friday 12 October 2018
To view this webinar from LASA, please click here.


What to Expect from the Royal Commission into Aged Care Quality and Safety

Presented by McCullough Robertson Lawyers and facilitated by LASA CEO Sean Rooney this timely presentation will provide insights into what the Aged Services Industry can expect from the upcoming Royal Commission. This session will cover:

  • How a commission is established
  • Preliminary Steps of the Aged Care Royal Commission
  • Role of Counsel Assisting
  • Findings of the Royal Commission
  • Preliminary Preparation

Date Recorded: Wednesday 26 September 2018
To view the webinar please click here


Understanding My Health Record

By the end of 2018, a My Health Record will be created for every Australian, unless they choose not to have one.If people choose not to have a My Health Record, they will be able to opt out of having one created for them during a three-month period from 16 July – 15 October this year.My Health Record is an online summary of key health information which aims to make healthcare management for individuals and healthcare providers easier and safer, and could save lives in an emergency situation.

My Health Record is an online summary of key health information which aims to make healthcare management for individuals and healthcare providers easier and safer, and could save lives in an emergency situation.

Date recorded: Friday 27 July 2018
To view this webinar from LASA and the Australian Digital Health Agency, please click here.
To view the webinar PowerPoint presentation, please click here.


Federal Budget 18-19: Indepth Analysis

This year’s Federal Budget is likely to include a substantial age services package and have significant implications for our industry.Leading Age Services Australia (LASA) CEO Sean Rooney will deliver an in-depth analysis of the Budget and what it means for providers of age services industry and their strategy and operations. LASA is pleased to present this nationally accessible opportunity open to all with an interest in the industry.

Date recorded: Friday 11 May 2018
To view the webinar please click here.


State of the Industry Briefing

Our industry is in a period of significant change. As we head into the next phase of reform with a number of influential reviews and their key recommendations helping shape the future of the sector – are you prepared?

Date recorded: Friday 4 May 2018
To view the webinar please click here


Food in Residential Aged Care 

Join a panel of experts on best practice in nutrition and food in aged care – Hear directly from Cherie Hugo whose Bond University research report was at the centre of a media storm this week. – Ask questions and share your experiences.

Date Recorded: Wednesday 28 February 2018
To view the webinar please click here


Notifiable Data Breach Requirements

Mandatory reporting requirements are increasing again, this time in relation to data breaches and the protection of information under the Privacy Act. The Privacy Amendment (Notifiable Data Breaches) Act 2016 introduces new requirements that most aged care providers will need to comply with in the event of certain breaches of privacy of personal information. These amendments will commence on 23 February 2018 and to ensure Members are prepared, LASA is running an information session presented by Joanne O’Brien from CRH Law.

Date Recorded:  Tuesday 30 January, 2018
To view the webinar please click here

To download a PDF copy of the PowerPoint slides click here To download a copy of the Office of the Australian Information Commissioner Guidelines please click here


 

There are no upcoming events at this time.

ROYAL COMMISSION INTO AGE CARE QUALITY & SAFETY

What to expect, how to prepare for the year ahead, and how to manage it successfully   

With the Royal Commission into Aged Care Quality and Safety about to get into full swing, LASA partnered with PwC Australia to provide this webinar.

The Royal Commission will require considerable effort, in addition to ongoing operational pressures.  PwC has supported clients in Financial Services throughout 2018 with their response to the Banking Royal Commission.

The webinar will address:

  • What key lessons can be learned for the Aged Care sector?
  • What actions can Aged Care organisations take now to prepare for the year ahead?

As was the case in the Banking Royal Commission, the Aged Care Royal Commissioners have asked a number of specific questions around instances of misconduct or abuse over the past five years. Responding to these questions and requests can be extremely hard to manage while maintaining business as usual – and even more so given the short time frames.

In addition, the webinar will explore broader considerations when developing an organisational-wide response to the Royal Commission:

  • Managing relationships with residents, carers, families and the local community
  • Employee engagement and communications
  • Brand and reputational impacts, including media relations
  • Board oversight and governance
  • Operational considerations

Presented by PwC and facilitated by LASA CEO Sean Rooney, this insightful one hour session will help you to prepare for the Royal Commission.

To view this webinar: please click here


Aged Care Quality Standards

What does the move to an ‘outcomes focus’ in the Quality Standards mean for providers of age services?

 From 1 July 2019 the new Aged Care Quality Standards, developed as part of the Single Aged Care Quality Framework will be introduced. The Aged Care Quality Standards will apply to all aged care services receiving Commonwealth Government subsidies.

Date recorded: Tuesday 27 November 2018
To view this webinar from LASA, please click here.


 

Insights from the Aged Care Pricing Commissioner

LASA are pleased to present an informative session with John Dicer, Aged Care Pricing Commissioner.
Join us as John demystifies his role and provides valuable insights into:
The factors we taken into account in reviewing Applications;
ACPCs interaction with Providers and other stakeholders; and
Areas of focus over the coming year, including the Royal Commission.

Date recorded: Friday 16 November 2018
To view this webinar from LASA, please click here.


Insights in to the 2017-18 ACCC Report with the Aged Care Complaints Commissioner

The Aged Care Complaints Commissioner has seen a substantial increase in complaints in 2017-18, and it is not surprising as more and more people are receiving care, particularly in their own homes. Join the Complaints Commissioner, Rae Lamb, to hear her insights into aged care complaints and the trends she has seen in the last financial year. Rae will also be anwsering questions following her presentation.

Date recorded: Friday 12 October 2018
To view this webinar from LASA, please click here.


What to Expect from the Royal Commission into Aged Care Quality and Safety

Presented by McCullough Robertson Lawyers and facilitated by LASA CEO Sean Rooney this timely presentation will provide insights into what the Aged Services Industry can expect from the upcoming Royal Commission. This session will cover:

  • How a commission is established
  • Preliminary Steps of the Aged Care Royal Commission
  • Role of Counsel Assisting
  • Findings of the Royal Commission
  • Preliminary Preparation

Date Recorded: Wednesday 26 September 2018
To view the webinar please click here


Understanding My Health Record

By the end of 2018, a My Health Record will be created for every Australian, unless they choose not to have one.If people choose not to have a My Health Record, they will be able to opt out of having one created for them during a three-month period from 16 July – 15 October this year.My Health Record is an online summary of key health information which aims to make healthcare management for individuals and healthcare providers easier and safer, and could save lives in an emergency situation.

My Health Record is an online summary of key health information which aims to make healthcare management for individuals and healthcare providers easier and safer, and could save lives in an emergency situation.

Date recorded: Friday 27 July 2018
To view this webinar from LASA and the Australian Digital Health Agency, please click here.
To view the webinar PowerPoint presentation, please click here.


Federal Budget 18-19: Indepth Analysis

This year’s Federal Budget is likely to include a substantial age services package and have significant implications for our industry.Leading Age Services Australia (LASA) CEO Sean Rooney will deliver an in-depth analysis of the Budget and what it means for providers of age services industry and their strategy and operations. LASA is pleased to present this nationally accessible opportunity open to all with an interest in the industry.

Date recorded: Friday 11 May 2018
To view the webinar please click here.


State of the Industry Briefing

Our industry is in a period of significant change. As we head into the next phase of reform with a number of influential reviews and their key recommendations helping shape the future of the sector – are you prepared?

Date recorded: Friday 4 May 2018
To view the webinar please click here


Food in Residential Aged Care 

Join a panel of experts on best practice in nutrition and food in aged care – Hear directly from Cherie Hugo whose Bond University research report was at the centre of a media storm this week. – Ask questions and share your experiences.

Date Recorded: Wednesday 28 February 2018
To view the webinar please click here


Notifiable Data Breach Requirements

Mandatory reporting requirements are increasing again, this time in relation to data breaches and the protection of information under the Privacy Act. The Privacy Amendment (Notifiable Data Breaches) Act 2016 introduces new requirements that most aged care providers will need to comply with in the event of certain breaches of privacy of personal information. These amendments will commence on 23 February 2018 and to ensure Members are prepared, LASA is running an information session presented by Joanne O’Brien from CRH Law.

Date Recorded:  Tuesday 30 January, 2018
To view the webinar please click here

To download a PDF copy of the PowerPoint slides click here To download a copy of the Office of the Australian Information Commissioner Guidelines please click here


 

There are no upcoming events at this time.