LASA’s Online Professional Development Program has been designed to meet the shifting needs of the age services industry and we are continually adding new education and programs to our schedule. The online delivery model presents a simulated classroom experience through the use of live video functionality. A virtual meeting room enables you to interact in real time with the facilitator and other participants providing valuable peer to peer learning and a fully supported experience. We have broken our courses down into short sessions to enable minimal interruption to your working day and make attendance easily accessible from any location in Australia. All participants are issued a certificate of attendance with CPD points upon completion. So, jump online and register now to expand your knowledge!

This masterclass provides an understanding of what the Aged Care Quality Standards are and demystifies how they apply to home care settings.

The class focuses on the key concepts of the standards, trends in which standards are regularly not being met and an introduction to the types of evidence that is required to show you are meeting requirements of the standards.

Learning Outcomes:

Through active participation participants in the masterclass will be able to:

  • understand the key concepts of the Quality Standards
  • recognise how to apply the Quality Standards in everyday practice
  • ​introduce how the concepts of self-assessment, risk and continuous improvement align with the Quality Standards​.

Who should attend?

These information sessions are for employees of all levels within providers of home care services, including frontline staff, new staff, managers and board members. They’ve been developed based on feedback received from the sector and will be particularly relevant to anyone new to the sector or seeking an introductory overview of the Quality Standards.

About the Facilitator:

Jane Floyd is based in Sydney and holds post graduate qualifications in Commerce, Marketing, Management, Public Relations, Communication Management and Government Administration. Jane is a qualified Internal Auditor with more than 20 years’ experience in health, home and community care. Jane is an experienced non-executive director on health and aged care boards.
Jane has been employed by LASA for almost three years, providing specialist advice and consultation services to home and community care providers on a range of business needs. These include organisational and clinical governance, customer experience reviews, change management, quality performance reviews, training and development, risk and compliance, strategic planning, business performance and assisting providers respond to non-compliance audits and sanctions.


The sessions are interactive, utilising zoom and involving breakout sessions, as such participants must to be logged in 1-person per device and be able to use the camera and microphone. The interactivity provides participants with ample opportunities for questions and answers and will ensure you leave the course equipped with advanced knowledge and skills, which you can immediately apply in the workplace. If you have any questions about this workshop or cannot meet the above requirements, please contact LASA Events before purchasing.  Participants who join on the day that cannot meet these requirements will not be able to participate in the session and refunds cannot be guaranteed.

Dates & Times:

New Dates for 2022
Coming soon!

Registration per session date:

LASA Members: $275 Inc GST
Non Member: $440 Inc GST 

An Initiative of: