Supported Residential Services Training

The Victorian Department of Health and Human Services funds training for Supported Residential Services (SRS) staff and proprietors. For enquiries, please phone 1300 111 636 or email

Download the July – December 2018 SRS Workshop Calendar Here.

Click here to register for training dates listed below

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October 2018

MELBOURNE: Recognising & Reporting Changes in Residents’ Health

18 October 2018 @ 10:00 am - 25 October 2018 @ 4:00 pm
Room B312, Centre for Adult Education (CAE), 253 Flinders Lane
Melbourne, Victoria 3000 Australia
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TWO DAY WORKSHOP - 18 October & 25th October This 2 day workshop has been developed by the Australian Centre for Evidence Based Aged Care (ACEBAC) at Latrobe University, and will be delivered by a facilitator from ACEBAC. Older residents in aged care facilities and supported residential services are increasingly frail, have multiple health conditions including dementia and providing support can be challenging and complex. Being able to recognise and report changes in residents’ health early, can prevent admission to…

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November 2018

MELBOURNE: Support Planning and Ongoing Support of Residents

12 November 2018 @ 10:00 am - 13 November 2018 @ 4:00 pm
CAE, 253 Flinders Lane
Melbourne, Victoria 3000 Australia
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The course will provide personal support coordinators, personal support staff, managers and proprietors with an overview of the support planning requirements under the legislation and how to effectively use support plans to support residents’ health and wellbeing. It will include topics such as: Effective communication Understanding and setting resident goals, and developing interim/support plans Implementing, storing and reviewing ongoing support plans. 2 Day workshop - 12th and 13th November 2018 Click here to download the flyer for further information

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BENDIGO: Medication Administration and Management in Supported Residential Services (SRS)

22 November 2018 @ 10:00 am - 3:00 pm
La Trobe University Bendigo, 109 Arnold Street
Bendigo, Victoria 3552 Australia
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This workshop will inform personal support coordinators and workers, managers and proprietors about medication administration and management requirements as specified in legislation and will include an overview, and interactive session around: Effective communication skills when administering residents’ medication Correct administration of prescribed and non-prescribed medications Minimising the risks associated with the administration of residents’ medication. Click here to download PDF

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MELBOURNE: Supported Residential Services (SRS) Workplace Emergency Management

23 November 2018 @ 10:00 am - 3:00 pm
Melbourne – Ross House, Jenny Florence room, 3rd floor, room 1, 247 Flinders Lane
Melbourne, Victoria 3000 Australia
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Over recent years, Victoria has been affected by a variety of emergencies including fires, floods, heatwaves and power outages. This course aims to provide staff and proprietors of SRS with information about: Emergency management planning for SRS Assessing risk, preparing for and responding to emergencies Responding to an emergency including, safety equipment and relocation of residents Recovery following an emergency Click here to download the brochure  

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GEELONG: Residents and Mental Health: Better Practice in Supported Residential Services (SRS)

Attending this training will support proprietors and staff of SRS to: Understand mental illness and behaviour, Recognise behaviour triggers, Interpret behaviour change, Take safe and effective action. As of August 2015, the department requires all proprietors and staff of pension-level SRS to complete mental health training. Prior qualification may be recognised as meeting this requirement. For more information download PDF here

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