Safety & Quality Management System

The LASA Safety and Quality Management System (SQMS) is a best-practice online compliance tool for the aged care sector. Our consultants will work with you to tailor the system to suit your needs and provide you with ongoing support. Free, automated updates will keep your organisation up-to-date with changes in legislation and best-practice procedures as they happen.

With LASA SQMS, you can feel confident your organisation is meeting all your obligations and moving in the right direction – allowing you to focus on providing quality care.

SQMS provides an affordable, flexible online solution for aged care providers of all sizes wanting to:

  • improve quality management, policies and procedures
  • stay up-to-date with new and changed regulations
  • ensure frontline staff are supported to deliver best-practice care
  • safeguard your readiness for accreditation.

SQMS provides fully customisable policies, processes, audits and registers to support compliance in:

  • fully customisable policies and processes plus audits and registers to support compliance in residential care and home care service delivery with the Aged Care Quality Standards and Serious Incident Response Scheme (SIRS)
  • fully customisable policies and processes mapped directly to the Retirement Living Code of Conduct and the Australian Retirement Village Accreditation Scheme (ARVAS) Standards ensuring retirement village operators are Code & ARVAS ‘ready’.

To find out more, please view our demonstration videos below, download the SQMS flyerPhone 1300 111 636 or email to book a free demonstration.

Demonstration videos

Your best practice compliance solution
Simple to navigate & easy to use
Makes creating processes easy
Audit function supports clinical governance
Schedule, allocate & monitor your audit program

Features and benefits

Backed by the age services industry

The only quality system designed by aged care providers for aged care providers. Providers have been amazed at its ease of use, and how much SQMS supports them in their day-to-day operations. For residential care and home care providers, it’s a one-stop-shop solution you can rely on.

Manage your compliance long-term

Free updates – whether it’s updates to the Aged Care Quality Standards or to legislation, you’ll never have to worry about being left behind. By taking the guesswork out of compliance, you’ll have the time to take control of your business, maximise staff performance, and drive the cultural change you seek.

Cloud-based award-winning system

Access SQMS from any device. Version control is a thing of the past –  all your staff will have access to the same process and policy information – ideal for multi-site and remote operators. Powered by CentroAssist – an award-winning technology solution built on a robust platform you can rely on.

Easy-to-use clinical audit functionality

Including Aged Care Quality Standards self-assessment tool and unique targeted tools to assist in areas of high risk (eg. restraint), new risks (eg. anti microbial stewardship) and contemporary risks (eg. infection control). Logical navigation makes it easy for you to schedule, allocate and monitor audit programs.

Compatible and foreign-language enabled

SQMS integrates with other systems (such as care management, finance, storage) to help you build an efficient business. It also supports multiple language alphabets, with dual language capability—ideal for providers supporting culturally and linguistically diverse communities.

Discount offers

A subscription to SQMS includes a 20% discount for all LASA Members! In recognition of the extra challenges in regional areas, all rural & remote operators also get a 20% discount, including non-Members. That means rural & remote operators who are also LASA Members save 40%.

80+ policy and process templates

Edit our policy and process templates and align them to your business practices, or add your own. You can customise the templates with your own branding, and access more templates as they come online

Aged Care Quality Standards

You’ll be able to collate evidence by uploading links, videos, photos and information in any format. You can store, share and analyse the data to generate reports, self-assess and identify gaps in your compliance.

Book your free demonstration

Phone 1300 111 636 or email

SQMS requires minimal training and help desk support is available during business hours.