Subject Matter Experts

Improve your business performance and sustainability, minimise risk to your organisation and reduce your costs by accessing expert advice from LASA. Our dedicated team of professionals can provide one-to-one support across all aspects of residential care, home care and retirement living/seniors housing for single-site and multi-site operators.

With state-based offices as well as our national office in Canberra, our experts understand your local issues as well as big picture policy. For more information or to access support please phone 1300 111 636 or email members@lasa.asn.au

Tracy Dukes

Tracy Dukes

Residential Care

QLD/NSW

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Tracey is a Registered Nurse with a Bachelor of Nursing, Post Graduate Certificate in Intensive Care, Graduate Diploma Business (Management), Master of Business Administration and a Diploma with Company Directors. She has over 30 years experience in the health sector and in private and not-for-profit aged care. Tracey is an active member of the Australian College of Nursing. Her background includes Adjunct Professorial Appointment to the School of Nursing and Midwifery Griffith University; participation on the Griffith and Australian Catholic University Bachelor of Nursing Advisory Committees; the QLD State-wide General Medical Clinical Network, QLD State-wide Clinical Handover Reference Group, the Corporate Services Committee for Queensland Nursing Council and the Australian Institute of Company Directors.

Amanda Fieldhouse

Amanda Fieldhouse

Residential Care

VIC/TAS

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Amanda has more than 30 years Australian and international experience in health and aged Care at senior management levels in both the private and public sectors. She has qualifications as a Registered Nurse (St Bartholomews, UK) and MBA (Monash) and has achieved a positive difference as a CEO, Facility Manager and Consultant through her successful leadership of high quality, compassionate, personalised care for residents/patients and their families. Amanda’s professional experience also includes turning around under-performing assets and leading multiple process improvement projects. She has well established, credible relationships with relevant business, government and key stakeholder groups.

Cheryl Edwards

Cheryl Edwards

Residential Care

NSW/SA/NT/WA

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Cheryl has 35 years experience in Residential Aged Care Management and has worked in both corporate and operational roles. She has worked for smaller and larger providers in both the private and not for profit sectors. Cheryl is a Registered Nurse who also holds qualifications in Management, Work Health & Safety and Workplace Trainer and Assessor. She is a Myers Briggs practitioner and has facilitated leadership development programs. Cheryl has mentoring and coaching skills and is passionate about people, particularly the aged.

Paul Murphy

Paul Murphy

Retirement Living & Seniors Housing

National

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Paul has over 12 years’ experience in aged care, community care and retirement living having served as General Manager and Group General Manager for in Queensland not-for-profit and for-profit organisations. Previously, Paul worked in Human Resource Management and Industrial Relations in NSW public hospitals then in QLD private hospital pharmacy services. He holds a Masters Degree in Human Resource Management & Industrial Relations, Certificate IV in Aged & Disability Services, is a former Qld State Councillor and Fellow of the Australian Human Resources Institute (AHRI); Graduate of GAICD, GAIST-adv and is an experienced Company Director.

Jane Floyd

Jane Floyd

Home Care

QLD/NSW/ACT/VIC/TAS

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Jane is a specialist in community engagement, customer experience, sales and marketing functions. To date her career has largely been in customer services arenas across the government, not for profit and corporate sectors. Jane has valuable experience in understanding the health and community care systems and reforms. Her experience includes research to inform and evaluate policy and programs, commercial and social (change) marketing research and analysis, integrated campaign development and implementation, and extensive consumer and stakeholder engagement. Her professional range covers hands on project delivery through to Board-level influence.

Tania Saggers-Clarke

Tania Saggers-Clarke

Home Care

SA/NT/WA

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Tania has eight years’ experience in the aged care, community care and disability sectors in the not-for-profit sector, where she has held senior and executive management roles in WA. Tania holds qualifications in Business Management, Occupational Health and Safety, Human Resources, Governance and Risk Management and Quality Auditing. She holds professional memberships with Exemplar Global – ISO Quality Management Systems, Governance Institute of Australia and Association of Consultants in Access. Tania is passionate about her community and is a member of Ellenbrook Chamber of Commerce & Communities and Midland Chamber of Commerce.