Royal Commission into Aged Care Quality and Safety

The Royal Commission into Aged Care Quality and Safety has published its Interim Report. The final report is due by 12 November 2020.

The Commissioners are the Honourable Tony Pagone QC and Lynelle Briggs AO. The late Honourable Richard Tracey AM RFD QC was previously a Commissioner.

Hearings are streamed live and daily transcripts transcripts are published of proceedings. The location of each hearing will be announced as arrangements are finalised.

Aged Care Redesign Workshop

A workshop focusing on the redesign of the aged care system will be held on 10-11 February 2020. This follows the release in December 2019 of the Program Design Consultation Paper, a call for submissions in response to that paper, and consultation with stakeholders and experts in preparation for the workshop.

Royal Commission hearing dates in 2020 have not yet been announced. The location of each hearing will be announced as arrangements are finalised.

A number of Background Papers have been published.

LASA Member Support Services

LASA has partnered with our vast Affiliate network to provide Members with high-level support and advice to successfully navigate the Royal Commission process.

As your peak body we are providing Members with relevant and timely information and insights, and industry-specific expertise and services.

Across the full spectrum of legal, governance and risk, finance, media and public relations, employee relations, accreditation, and peer support, LASA and our Affiliates are here for you.

To discuss your needs, contact the relevant LASA Advisors or Affiliates listed in our Royal Commission Directory of Support Services.

For further information contact LASA Aged Care Royal Commission Project Coordinator Jane Bacot-Kilpatrick via


2019 Hearings

11-22 February – Adelaide explored perspectives on the aged care system.

18-22 March – Adelaide considered aged care in the home.

6-17 May – Sydney considered residential care, with a focus on people living with dementia.

17-19 June – Broome considered access and inclusion, with a focus on Aboriginal and Torres Strait Islander people.

24-28 June – Perth inquired into person-centred care and palliative care.

8-12 July – Darwin and 15-17 July – Cairns looked into care, access and quality of life.

29-31 July – Mildura looked at the needs of family, informal and unpaid carers, support services for carers and respite care.

5-9 August – Brisbane inquired into the regulation of aged care, with a focus on quality, safety and the current regulatory system.

9-11 and 13 September – Melbourne inquired into younger people in residential care, including impact, drivers and appropriateness of allocation policy, and supporting young people to leave residential care.

7-9, 11 and October – Melbourne inquired into diversity, including culturally and linguistically diverse people, LGBTI people, Aboriginal and Torres Strait Islander people, care leavers, veterans, and the homeless or those at risk of homelessness.

14-18 October – Melbourne inquired into the aged care workforce, with a focus on how to enhance capacity and make the sector a more attractive and rewarding place to work.

4-6 November – Mudgee inquired into aged care in regional areas, including Multi-Purpose Services,with a particular focus on services in the Mudgee region.

11-15 November – Hobart inquired into the operations of selected approved residential aged care providers.

9-13 December – Canberra inquired into the interfaces between the aged care system and the health system, including both Commonwealth and state/territory programs, and whether older people, particularly those living in residential care facilities, can access the health services they need as they age.