Join us at our Roadmap to Reform online conference for an exceptional opportunity to participate in the transformation of our age services industry, and understand what the road ahead looks like for you. We have dissected the Final Report from the Royal Commission into Aged Care Quality and Safety, we have called for more support for providers and consumers to effect change, and we have seen the Australian Government respond with a $17.7 billion commitment to aged care in the 2021 Budget. Now is the time for a whole-of-industry response, with a clearly articulated plan for the way forward.


We want an aged care system that is effective, compassionate, safe, responsive, accessible, consumer-centred and fit-for-purpose. We have funding allocated to support once-in-a-generation change. The question is: what will implementation look like? It is not just up to Government, it is up to us as an industry to inform change, and create a system that is both sustainable and consistent with consumer demand. Roadmap to Reform is your opportunity to connect with industry thought-leaders and decision-makers to discuss and debate the way forward. The views expressed during Roadmap to Reform will also help inform LASA’s ongoing advocacy efforts.



*Please note the below times are in AEST*

TimeSession TitleSpeaker
9.30am – 10.30am

Check In & Introductory Video

(Instructions on how to navigate the virtual portal)

10.30am – 10.40amOpening & WelcomeJane Bacot-Kilpatrick,
Executive Officer, Leading Age Services Australia

10.42am – 11.22am


Consumer Panel Session

Older Australians speak about their needs from the system and their hopes for the future

Craig Gear,

3x Consumers to Join Craig  

11.24am – 11.39pm


The Government Vision

A vision for aged care and reform program

The Hon Greg Hunt MP
Minister for Health and Aged Care

11.41pm – 12.11pm


LASA’s Reform Overview

LASA CEO articulate what the journey ahead looks like based on RC recs, Budget and Govt plan

Sean Rooney
CEO, Leading Age Services Australia

12.13pm – 1.13pm


System Settings Panel Session

Views on reform at system level

Tim Hicks
General Manager, Policy and Advocacy, Leading Age Services Australia
Michael Lye
Deputy Secretary for Ageing and Aged Care, Department of Health
Professor Kathy Eagar
Director AHSRI, University of Wollongong 
Professor Joseph Ibrahim,
Head of Health Law and Ageing Research, Monash University 
Professor Hal Swerissen, 
Grattan Institute 

1.15pm – 1.45pmBreak in Proceedings 
1.47pm – 2.17pmWorkforce – A conversationMerlin Kong
Interim Director Centre for Workforce Development & Innovation, Leading Age Services Australia
Professor John Pollaers OAM,
Chair, Aged Care Workforce Strategy Taskforce
 Concurrent Sessions  
2.19pm –   3.04pmConcurrent 1 – Residential Care Reform Panel Session

Facilitator Kerri Rivett
CEO, Royal Freemasons
Peter Williams,
CEO, Onecare Limited 
Warren Ortmann, 
General Manager, Corporate Services, Lifecare
Amanda McNamara,
Director of Corporate Services, Maurice Zeffert Home

2.19pm –   3.04pmConcurrent 2 – Home Care Reform Panel SessionFacilitator: Dr David Panter
Martin Warner,
CEO, Home Instead Senior Care
Jason Howie, 
CEO, Kincare
Michelle Jenkins
CEO, Community Vision
2.19pm –   3.04pmConcurrent 3 – Retirement & Seniors Housing Reform Panel

Facilitator: Robert Orie, 
CEO, Montefiore
Johannes Brockhaus,
CEO, Buckland
Beverley Smith,
Executive General Manager Residential Communities at Australian Unity

3.06pm – 3.51pmQuality Panel SessionFaciliator: Tim Hicks
General Manager Policy and Advocacy, Leading Age Services Australia
Janet Anderson
Aged Care Quality and Safety Commissioner
Sharon Blackburn CBE
Executive Director, Ballycara
Lee Martin
CEO, Tanunda Lutheran Home
3.53pm – 4.23pmA Consumer-Centric System – ConversationSean Rooney,
CEO, Leading Age Services Australia
Ian Yates,

4.25pm – 4.40pm

LASA Actions to move forwardSean Rooney, 
CEO, Leading Age Services Australia 
4.40pmForum Close Jane Bacot- Kilpatrick
Executive Officer, Leading Age Services Australia


Each delegate will require their own individual registration and will receive a unique login to the online portal which is only valid for use on one device at a time. The online conference platform is simple to use and allows you to access presentations, one to one meetings, and connect with your colleagues in the meeting hub. There will also be live support available for the duration of the forum should you have any questions.