Quality Standards

From 1 July 2019, the new Aged Care Quality Standards will apply to all aged care services including residential care, home care, flexible care and services under the Commonwealth Home Support Program. This new single set of standards will replace the:

  • Accreditation Standards
  • Home Care Standards
  • Transition Care Standards
  • National Aboriginal and Torres Strait Islander
  • Flexible Aged Care Program Quality Framework Standards

LASA has been building expertise in the new standards to support our Members to transition effectively. We are:

  • Delivering webinar opportunities for Members
  • Providing overview presentations at regional forums and other Member engagements
  • Offering Masterclasses on request
  • Releasing a Policy and Procedures Manual
Policy and Procedures Manual

Members will be able to buy with confidence the LASA Policy and Procedures Manual, which will be aligned to the quality standards and focus on achieving high quality outcomes for consumers.

Quality audits and continuous improvement planning

LASA can conduct a quality audit and continuous improvement planning that will mimic the process a Member may encounter from the Quality Agency, with a view to identifying areas for continuous improvement.

A ‘friendly’ unannounced visit for compliance auditing

Don’t get caught out by the unannounced visit regime. Have your systems, processes, policies and people ‘audited’ by LASA on a scheduled basis to improve quality outcomes for your consumers.

Organisation transition consulting

LASA consultants can support you to understand the gaps in your current approaches, create a plan for transformation and help you implement the necessary changes from a whole-of-organisation perspective.

Governance workshops

LASA in partnership with the Governance Institute of Australia can provide governance in aged care training to support you to not only meet but surpass the quality standard requirements.

For more information or to register your interest in our policy and procedures manual, quality audits and continuous improvement planning, friendly unannounced visits and/or organisation transition consulting, please contact 1300 111 636 or quality@lasa.asn.au

For more information or to register your interest in our webinars, masterclasses, or governance workshops please contact 1300 111 636 or events@lasa.asn.au