Our LASA Next Gen Ambassadors are incredibly passionate about the age services industry; from our front-line staff to those in our business teams, and those in hospitality; they love being part of our age services sector and supporting our workplaces through this period of unprecedented growth and change and into the future. Our Ambassadors are helping LASA Next Gen to promote the changing face of aged care and highlight how our industry is dynamic, innovative and life-changing.

Meet Maddison Styles, Aged Care Client Services Manager at Healthcare Australia and a LASA Next Gen Ambassador.


Tell us a bit about yourself

I have worked for Healthcare Australia since February 2018, commencing as a Recruitment Consultant, recruiting for Acute and Aged care nurses. During this period it became apparent that I had a passion for the Aged care sector and was promoted to Aged Care Client Services Manager for Brisbane in August 2019.

During my tenure, my main focus is providing a quality service to my clients, finding the best nursing staff in the market place to enable consistency of care for the residents.   I am passionate about my role, knowing that I am making a difference to the quality of care for many residents and this gives a great deal of job satisfaction.  Working within aged care allows me to explore many other opportunities to grow and learn more about caring for our elderly,  I am in incredibly proud to be part of this amazing sector


What is your favourite thing about working in aged care or what is your favourite memory?

My favorite thing about working in Aged Care is the amazing relationships you build with clients and residents. I love visiting the facilities, getting to meet the residents and the staff, and developing long term relationships.  Every day we are helping the facilities and providing quality staff to support their residents is very rewarding, consistency of care is the key and building long lasting relationships makes a big difference.


What are your proudest achievements in the aged services industry so far?

I was very fortunate to be a part of the Covid-19 Vaccination project team who commenced the roll-out of Pfizer vaccinations for Tier 1 Residential Aged Care facilities.  It was incredibly rewarding to be part of such an amazing project and is definitely a career highlight.  Witnessing the residents receive their first and second doses of the vaccination, they were so excited and seeing the relief in the faces of the family members who had been scared for their loved ones.

A personal achievement for me this year is being accepted into the LASA Next Gen program.   I am very excited about what we can achieve together to make a difference within this industry and to the lives of our elderly.


What do you wish other people knew about aged care?

I wish people knew how amazing the friendships that you build can be, not only with residents but the staff in the facilities as well. I believe working in Aged Care is special, and it takes a special kind of person to work in this space who happily dedicates their days to take care of our elderly. I know firsthand how rewarding working within this amazing sector is, so I can only begin to imagine how fulfilling it must be for the nurses and all staff on the floor providing the quality care every day to our residents!


Maddison is a LASA Next Gen Ambassador and Aged Care Client Services Manager at Healthcare Australia. Read more about our Ambassadors here.