LASA, on behalf of the Code Administrator,  invites all pre-registered organisations to officially sign up to the Retirement Living Code of Conduct.
Click here to begin the sign-up process and officially certify your communities as Code of Conduct compliant.
Full registration requires you to certify Code compliance for the village you are registering for the Code and to pay your annual Code subscription fee.
Before you start you can also undertake a pre-assessment using our self-certification checklist.

While we continue to work on developing a portal to streamline the registration process, we have endeavoured to make this temporary registration process as simple as possible.


To sign up 

1. Click here to visit the Code sign-up form
2. Complete your details and your company’s details – have your company’s ABN and the number of communities and independent living units your company operates ready
3. Then complete the online Annual Compliance Checklist and Annual Compliance Statement
Following the completion of the Annual Compliance Statement, we will email you an invoice for your Code of Conduct subscription.
A reminder that the annual Code of Conduct subscription fee is:
Property Council and LASA member organisations
$200 per village + $2.50 per independent living unit/apartment owned (+ GST)
All other organisations
$500 per village + $6.25 per independent living unit/apartment owned (+ GST)

A one-off application fee of $100 (for member) and $250 (non-member) villages will also apply.
This fee will be waived for all villages registering before 31 December 2019.

Code certificates

To help us speed up your Code registration, once you have submitted your Annual Compliance Statement, download download this spreadsheet and fill it out with each community you are subscribing to the Code and send it back to us via

When payment is received, we’ll verify your Code subscription by sending an annual Code compliance certificate for each village and listing your villages on

Code benefits

All signatories to the Retirement Living Code of Conduct will be able to access a range of collateral to promote their Code compliance, including individual community certificates and other marketing material, which you’ll be invited to use for the benefit of your current and prospective residents. This will be sent to signatories upon completing your payment.

Code Review Panel Chair

Dr Elizabeth Lanyon has agreed to become the inaugural independent chair of the Retirement Living Code of Conduct Review Panel.
Dr Lanyon is a lawyer with over 35 years experience in Victoria. She is currently Company Secretary of Good Shepherd Australia New Zealand. Prior to this Elizabeth was a senior Victorian Government executive with policy responsibility for retirement village regulation.

Dr Lanyon will oversee the operations of the Code Review Panel, which undertakes independent oversight, monitoring and review of the Code, its content and matters referred to it by the Code Administrator.


More information

Please contact Paul Murphy, Principal Advisor Retirement Living & Seniors Housing on 07-3725 5555 or if you have and questions or need assistance.