The Department of Health and the Aged Care Quality and Safety Commission have provided a webinar update on the aged care quality reform program and in particular those reforms that will be implemented from 1 July 2019.

Key areas covered include:

  • Aged Care Quality Standards
  • Clinical Governance Framework and Open Disclosure Framework
  • Charter of Aged Care Rights
  • Minimising the Use of Restraint in Residential Care
  • National Aged Care Quality Indicator Program.

Key points for Members to note include:

  • Self-assessment information may be requested from the Aged Care Quality and Safety Commission at any time commencing from 1 July 2019, noting full compliance against the new Aged Care Quality Standards will be required. Members who have not already undertaken self-assessment, are encouraged to complete the ACQSC Self-Assessment Tool. Please note the ACQSC Self-Assessment Tool is not a prescribed template and providers can undertake a self-assessment in their preferred format.
  • Both a Clinical Governance Framework and Open Disclosure Framework will be forthcoming for the sector and made available on either the Department of Health or Aged Care Quality and Safety Commission’s websites in the near future.
  • A consumer booklet on the Charter of Aged Care Rights is now available and includes reference to consumer responsibilities consistent with security of tenure provisions in the User Right Amendment (Charter of Aged Care Rights) Principles, 2019.
  • Provision of an overview of provider requirements associated with minimising the use of restraint in residential aged care with additional information available here.
  • A dedicated webinar on the National Aged Care Quality Indicator Program for Residential Care was announced for Friday 14 June 2019 from 10am to 11am. Data collection commencing 1 July for the quarter ending 30 September 2019 will need to be submitted via the My Aged Care Provider Portal by 21 October 2019. The webinar will address National Quality Indicator Program definitions, data collection and submission. A new manual for the National Aged Care Quality Indicator Program and quick reference guides will be made available to the sector in coming weeks.
  • Guidance on quality assessment methodology to support consistency of surveyor conduct in quality review processes and the process of managing non-compliance decisions will be published on the ACQSC website in the near future