Leading Age Services Australia, the voice of aged care, today took an important step in enshrining high standards of quality and care in the sector with the launch of its Membership Charter.
The LASA Membership Charter describes the rights and responsibilities of, and between, LASA and its Members. The Charter outlines a shared vision for age services in Australia, and establishes a set of guiding principles for LASA Members to aspire to, and a statement of commitment for LASA Members to abide by, laying an explicit foundation for organisations whose shared focus is to realise high standards of quality and service.
LASA CEO Sean Rooney and the Chairman of the LASA Board Dr Graeme Blackman AO, signed a ceremonial Charter at the peak body’s Annual General Meeting in Adelaide today.
Mr Rooney says the purpose of the Membership Charter is to bring clarity of vision for LASA’s Membership and the industry, by setting high standards for LASA and its Members to aspire to, whilst also providing support to enable progress towards them.
“This initiative is an important early step in a longer journey for our Members and our industry,” Mr Rooney said.
“The Charter outlines the high level principles as the first stage of implementation which will be supported by governance oversight and administrative processes.
“The desired end point is to rebuild community trust and confidence in our sector. This is this first of many steps we will be taking on this journey.
“With time, the Charter will mature to the point that it not only describes behaviours but also consequences and actions for those who behave outside the parameters of the Charter.”
Mr Rooney said over time, an effective and progressive Charter will enable and support LASA Members to demonstrate how they are taking responsibility for the quality and safety of their services, whilst also leading and aligning the sector to the changing needs and expectations of older Australians and the wider community.
About Leading Age Services Australia (LASA)
LASA is the national association for all providers of age services across residential care, home care and retirement living/seniors housing. Our purpose is to enable high performing, respected, and sustainable age services that support older Australians to age well by providing care, support and accommodation with quality, safety and compassion – always.
We represent providers of age services of all types and sizes located across Australia’s metropolitan, regional and rural areas. Consistent with the overall industry profile, 56% of our Members are not-for-profit providers, 36% are for-profit providers and 8% are government providers.
Our diverse and representative membership gives LASA the ability to speak with credibility and authority on issues of importance to older Australians and the age services industry.
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