LASA Expert Advice

Principal Advisor  – Residential Aged Care

Sharyn McIlwainSharyn McIlwain commenced her career in aged care over 20 years ago and more recently held the position of Operations Manager for a small private operator, responsible for the day to day operations of 140 aged care beds across metropolitan and rural sites.

As is the case for a lot of small private operators, Sharyn had to be across everything from human resources and budgeting to ACFI funding and the Aged Care Act. And all this while trying to maintain full compliance with the Australian Aged Care Quality Agency. The experience in this position this has given Sharyn great insight and understanding of balancing all the day to day aspects of managing a facility at the coal face.
Members seeking advice or support on Residential Aged Care matters can call 1300 111 636 or email

Principal Advisor  – Home Care

Troy SpeirsTroy Speirs commenced his career as a clinical psychologist, clinician, manager and policy officer in the health sector. He worked in operational management with home care providers prior to the federal home care reforms and developed a comprehensive understanding in all aspects of home care service management and operations, including staffing, funding, quality reporting and stakeholder engagement.
His experience includes policy development and analysis, program development, implementation and evaluation, operational management, strategic planning, clinical redesign, workforce planning/management, clinical intervention and care planning, consultancy advice, data management and research.
Members seeking Home Care advice can call 1300 111 636 or email

Principal Advisor  – Retirement Living and Seniors Housing

Paul MurphyPaul Murphy has extensive experience in aged care, community care and retirement living, having served as General Manager and Group General Manager for Retirement Living in both not-for-profit and for-profit organisations in Queensland. Paul previously worked in Human Resource Management and Industrial Relations in NSW public hospitals.
Paul has a Masters Degree in Human Resource Management & Industrial Relations; Cert IV in Aged & Disability Services; is a Fellow of the Australian Human Resources Institute (AHRI); Graduate of the Australian Institute of Company Directors (GAICD); Graduate of the Australian Institute of Superannuation Trustees (GAIST-adv) and an experienced Company Director. Paul is currently a Trustee Director of Catholic Superannuation Fund (CSF) and serves on the Risk Management committee.
Members seeking advice or support on Retirement Living and Seniors Housing matters can call 1300 111 636 or email

Upcoming Events

Sun 24

Tri State Conference 2019

24 February 2019 @ 2:00 pm - 26 February 2019 @ 1:30 pm
Wed 27

Facility Manager or Fire Warden? (Perth, WA)

27 February 2019 @ 8:00 am - 1:00 pm
Wed 27

Regional Industry Forum (Mackay, QLD)

27 February 2019 @ 10:00 am - 1:30 pm

Upcoming Training

There are no upcoming events at this time.