Employment Relations Advisory Service

LASA Membership entitles you to a host of employment relations advisory services – to help you maximise business performance and create a thriving workplace. With the Royal Commission’s focus on creating a competent workforce and effective workplace outcomes, LASA invites Members to access expert advice and support through our Employment Relations Advisory Service.

Advice is available over the phone (during business hours) and via email on a range of employment relations matters, including (but not limited to):

  • day-to-day human resource matters
  • interpretation of legislation and industrial instruments
  • guidance through complex employment relations cases, including disciplinary and performance management processes, serious misconduct investigations, mandatory reporting and concerns regarding national criminal history checks & professional registration
  • drafting and reviewing employment documentation, employment contracts, formal warnings, dismissal letters, workplace memos and union correspondence

When you need more comprehensive support, the team’s fee-for-service consultancy offerings include:

  • tribunal representation
  • on-site HR consultancy
  • wage reviews
  • enterprise bargaining

For more detailed information on our services, please download the LASA Employment Relations Flyer and the LASA Employment Relations Member Consultancy Services Flyer.

We keep it confidential

When you call or email our team, your request is treated with confidentiality and respect. You will be in contact with one of our experienced ER specialists, who can answer your questions and advise on the best approach for your needs.

What Members say about us

We achieved the best possible result possible due to the ongoing effort, advice and collaboration from the LASA ER team. Their ‘steady hands’ in some difficult circumstances has been appreciated by my staff. We would not hesitate to recommend them to any provider. In an industry with a lot of negativity around it at the moment, we just wanted you to be aware of what a great job your staff have done for us.

Tiffany Boys

CEO, Columbia Aged Care Services

If you join LASA for nothing else, the ER team is a reason to join!

Rhett McLennan

CEO, Prom Country

In the past four weeks I have been dealing with a sensitive employment matter regarding one of my registered staff. The LASA ER team were outstanding in their knowledge, support, communication and open articulation of the entire process surrounding this issue. There was never a moment where they did not assist me with any phone calls, emails or multiple questions I had for them. With this I just wish to inform you that they were tremendous in their roles and representing not only LASA but their Members.

Facility Manager

Single Site, For Profit Provider

Meet our team

Our team is highly skilled and backed by years of experience in the age services industry. We keep up-to-date with the latest guidelines to give you the highest level of support.

Jenna Field

Jenna has several years’ experience at LASA, including representing Members in post-employment claims, Enterprise Agreement negotiations and at the Fair Work Commission in the four yearly review of Modern Awards. She holds a Bachelor of Business and is studying a Masters in Employment Relations.

Sarah Moody
Senior Advisor

Sarah holds a Bachelor of Business (Human Resource Management), Bachelor of Law and was admitted as a lawyer in NSW in 2015. Sarah is currently studying a Certificate III in Work, Health and Safety and has worked across a wide range of industries as a trusted advisor providing practical advice on the application of Enterprise Agreements, Awards, legislation, performance management and the resolution of workplace grievances.

Contact us

What are you waiting for?
Contact us on 1300 111 636 (business hours) or email ERmailbox@lasa.asn.au and ask us how we can assist you. We’re here to help!