LASA Expert Advice

Principal Advisor  – Home Care

Troy Speirs commenced his career in the mental health sector as a clinical psychologist over 20 years ago working as clinician, manager and policy officer having accumulated a range of experiences across health and aged care settings.

More recently he has worked in operational management with home care providers since before the commencement of the government’s home care reforms. During this period he has accumulated a comprehensive understanding in operationalising all aspects of home care service management and operations, including staffing, funding, quality reporting and stakeholder engagement.

His experience includes policy development and analysis, program development, implementation and evaluation, operational management, strategic planning, clinical redesign, workforce planning/management, clinical intervention and care planning, consultancy advice, data management and research.

Combined with his enthusiasm and passion for supporting LASA members nationally in the home care space, he has set his sights on making a valued contribution to the LASA team.

Members seeking advice or support for Home Care matters can call 1300 111 636 or email


Principal Advisor  – Retirement Living AND Seniors Housing

Paul Murphy brings to LASA over 12 years experience in Aged Care, Community Care and Retirement Living having served as General Manager and Group General Manager for Retirement Living in both not-for-profit and for-profit organisations in Queensland. Paul’s earlier career experience was in Human Resource Management and Industrial Relations in NSW public hospitals then later in Qld in private hospital pharmacy services. Within the hospital and pharmacy sectors he specialised in HR/IR advice and support to line managers across recruitment, attraction and retention, performance management, coordinating investigation and disciplinary processes and representation in the IR commission.

Paul has a Masters Degree in Human Resource Management & Industrial Relations; Cert IV in Aged & Disability Services; is a former Qld State Councillor and Fellow of the Australian Human Resources Institute (AHRI); Graduate of the Australian Institute of Company Directors (GAICD); Graduate of the Australian Institute of Superannuation Trustees (GAIST-adv) and is an experienced Company Director with over 12 years’ experience on boards in both the education and financial services sectors. Paul is currently a Trustee Director of Catholic Superannuation Fund (CSF) and serves on the Risk Management committee.

Members seeking advice or support on Retirement Living and Seniors Housing matters can call 1300 111 636 or email


Principal Advisor  – Residential Aged Care

Sharyn McIlwain commenced her career in aged care over 20 years ago and more recently held the position of Operations Manager for a small private operator.

In her 10 years in this role, Sharyn was responsible for the day to day operations of 140 Residential Aged Care Beds across two sites, one metropolitan and one rural.

As is the case for a lot of small private operators Sharyn had to be across everything from Human resources and budgeting to ACFI funding and the Aged Care Act to being a an amateur counsellor for not only residents and their families but also to staff. And all this while trying to maintain full compliance with the Australian Aged Care Quality Agency. The experience in this position this has given Sharyn great insight and understanding of balancing all the day to day aspects of managing a facility at the coal face.

Sharyn is self-driven and demonstrates a passion to ensure the best quality of life and dignity remains high on her focus for all seniors in all areas of care.  Sharyn will continue to drive ‘best practice’ at every level for all LASA members while remaining very aware of the demanding job members have in providing care in a tough environment.

Members seeking advice or support on Residential Aged Care matters can call 1300 111 636 or email

Upcoming Events

Tue 27

LASA Regional Industry Forum (Wollongong, NSW)

February 27 @ 10:00 am - 3:00 pm
Wed 28

LASA Industry Fourm (Sydney, NSW)

February 28 @ 10:00 am - 3:00 pm
Wed 28

Webinar – Food in Residential Aged Care

February 28 @ 10:00 am - 12:30 pm

Upcoming Training

There are no upcoming events at this time.