Insights from the 2017/18 ACCC Annual Report with the Aged Care Complaints Commissioner – Webinar
The Aged Care Complaints Commissioner has seen a substantial increase in complaints in 2017-18, and it is not surprising as more and more people are receiving care, particularly in their own homes. Join the Complaints Commissioner Rae Lamb to hear her insights into aged care complaints and the trends she has seen in the last financial year. Rae will also be answering questions following her presentation.
The webinar recording is now available for viewing. Please click the play icon on the below video.