Melbourne Leadership Professional Development Program

Successful organisations recognise that training and education should be available not only for people joining age care, but just as importantly for people already working in the industry interested in future management positions.

LASA’s Leadership Professional Development Program was hosted in Melbourne from 18 – 20 April 2018. This was an exceptional opportunity for participants to  strengthen their core leadership skills, enhance their knowledge, identify ways to continue improving over time as well as joining other industry professionals at these tailored sessions covering topics and issues common to all sectors of Australia’s aged care environment.

Please see below the presentations that were delivered throughout this program.

Wednesday, 18 April 2018

8:45am Welcome and Overview
Speaker: Lynda Robertson, Manager Accredited Training, Leading Age Services Australia

9am Overview of the Aged Care Sector
Speaker: Veronica Jamison, VIC State Manager, Leading Age Services Australia

9:30am Leadership in Critical Settings
Speaker: Sandra Hills, CEO, Benetas

10:45am Marketing and PR
Speaker: Richard Barker, Marketing Manager, Benetas

11:45am The Modern Workforce – HR/IR Essentials in Age Services
Speakers: Terrie Seymour, People and Culture Solutions and Jenna Field, Advisor, Employment Relations, LASA

1:30pm The Future of Retirement Living – Is it the NEW ‘Low-care’?
Speaker: Barb Duffin, Chief Executive Officer, Havilah

1:30pm What’s new, what’s different and how do we remain financially viable.
Speakers: Graeme Wickenden, Chief Financial Officer, Micare; 
Fonda Voukelatos, General Manager Strategy & Business Development, Uniting AgeWell

2:30pm Resident Complaints and Dispute Resolution:  How are you currently handling complaints and disputes?
Speaker: Rosemary Southgate, Russell Kennedy

3:15pm Emotional Intelligence and the Age Services Leader
Speaker: Lynda Robertson, Manager Accredited Training, LASA

4:15pm Recognition of Prior Learning (RPL)
Speaker: Lynda Robertson, Manager Accredited Training, LASA

Thursday, 19 April 2018

8:45 am Understanding Risk Change and Sustainability
Speaker: Michael Roberts, Partner, Grant Thornton

10:45am Leadership resilience – responses to change.
Speaker: Sharyn McIlwain, Principal Advisor Residential Aged Care, LASA

11:45am An Age Services Leaders Philosophy om Care and Services
Speaker: Veronica Jamison, VIC State Manager, LASA

1:30pm What do we do when things don’t go to plan?
Speakers: Brad Sadler, Elders Rights Advocacy and Andy Price, Victorian Director, Aged Care Complaints

2:30pm Retirement Living &  Home Care Hot Topics
Speaker: Chris Edith, Member Services, LASA

2:30pm Residential Care Hot Topics
Speaker: Sharyn McIlwain, Principal Advisor Residential Aged Care, LASA

3:45pm Wellness and Reablement
Speaker: Doreen Power, Chief Executive Officer, Lyndoch Living

Friday, 20 April 2018

8:45am Top Legal Issues to be mindful of Heading into the Future
Speakers: Libby Pallot, Principal, Russell Kennedy, Anita Courtney, Senior Associate, Russell Kennedy

9:45am Age Services in the Future
Panel: Doreen Power, CEO, Lyndoch Living, Don Tidbury, CEO, Macedon Ranges Health