The Govern with Care Forum is an Aged Care industry event specifically focused on good governance practice for the sector. For a second year, LASA and the Governance Institute of Australia have partnered to produce this thought-provoking and informative event to provide the latest information and guidance around governance to Aged Care Boards.

The program covers areas where effective governance is key to operational performance including changing Board responsibilities, strategy, best practice, clinical governance and risk. The forum also provides an opportunity to hear from leading industry experts on how governance pertains to the coming sector reforms to ensure you’re keeping on top of governance in Aged Care.

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Virtual Forum Speakers

Virtual Forum Program: 

Time (AEST)Session TitleSpeaker

9.30am – 10.30am


Check In & Introductory Video

(Instructions on how to navigate the virtual portal)



Opening & WelcomeFacilitator: Ian Poalses, State Manager QLD, LASA



Challenges & Tips for Aged Care Boards
Join a panel of directors with extensive experience on a range of industry Boards as they discuss the current challenges and provide tips for Aged Care Governance.

Facilitator: Ian Poalses, State Manager QLD, LASA

Sandra Glaister, Chief of Quality & Governance, Southern Cross Care

George Andreola, Company Secretary, LASA

Dr Saranne Cooke, Chair Finance, Audit & Risk Management Committee, LASA Board

11.22am– 11.59am


The Future of Standard 8


Cynthia Payne, Managing Director, Aged Services Specialist, Business and Board Advisory, Anchor Excellence 


Recruitment Strategies for a High Performing Board
What does high performing or high impact mean for your board? Do you understand what your board’s value proposition is for potential Directors? Why would a competitive, experienced director want to work on your board? Discover how you can apply best practice recruitment methodology and processes to ensure you are attracting the best talent to your board.

Deborah Wilson, Head of Careers, Leadership Development and Consulting, OnTalent 
Suzanne Grant, Head of Social Enterprise, OnTalent 

Virtual Break



ESG – the Governance topic of the day – what elements does ESG incorporate and how does your organisation meet sustainable goals?
Dr Rachel Baird will outline and explain the components of Environmental Social Governance, and guide you with strategies to meet your sustainable goals in these areas

Dr Rachel Baird FGIA, AICD, Director – Iceberg SRC, ESG Expert and Effective Governance Advisor


1.31pm– 1.52pm


Clinical Governance – What are the new focus areas in 2022 & beyond?

Clinical governance is a moving beast – what are new areas we should be focusing on in age services to mitigate risk?

Kerrie Storey, Executive Lead Governance and Quality, Lutheran Services


1.55pm –   2.21pm


Psychological Safety – Driving Performance and Mitigating Risk
Team performance, productivity, employee engagement, customer experience, and revenue all have a direct correlation to the psychological safety of your employees. Without a psychologically safe team cultural change is near impossible, staff training is high and repetitive, innovation is at a standstill, customers are increasingly fed up and leadership teams are bogged down in HR compliance issues instead of strategy and engagement.
Carolyn Grant, Director, 6peas
2.23pm – 2.38pm

Virtual Break

2.41pm – 3.08pm


What skillsets are required to be an effective Aged Care Director?


Fi Mercer, CEO/Founder, Govern With 

3.11pm – 3.31pm


Is Cultural Diversity incorporated into your Culture Strategy?
Culture is an important area of Governance and in Aged Care cultural diversity is extensive both in the workforce and client base. Being aware of cultural differences is crucial for delivering services to and working with people from culturally and linguistically diverse (CALD) backgrounds. Understand and be ready-to-apply strategies and skills to help achieve better engagement.
Christine Castley, CEO, Multicultural Australia

3.34pm – 4.01pm

Developing Corporate and Business Strategy – Do’s and Dont’s for BoardsBruce Bailey, Managing Director, Pride Living Pty Ltd
4.04pm – 4.26pmGovernance Update: Risk Management for Directors
Latest Director updates around ASIC Director ID, Virtual AGMs, Climate and how these impact Director obligations – Are you up to date?
Catherine Maxwell, General Manager Advocacy & Policy, Governance Institute of Australia
4.27pm – 4.30pmForum Close & Networking Time
Delegates will be able to remain on the platform to network or watch recordings



Each delegate will require their own individual registration and will receive a unique login to the online portal which is only valid for use on one device at a time. The online conference platform is simple to use and allows you to access presentations, one to one meetings, and connect with your colleagues in the meeting hub. There will also be live support available for the duration of the forum should you have any questions.

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