LASA is proud to bring to its members a series of business events that help ensure Australia’s age services industry is economically viable, sustainable and able to meet the growing demand – today and into the future. When attending a LASA activity, you’ll develop skills to better understand your business environment and how to tackle the issues facing aged care professionals.

Our flexible and adaptable programs address the current and emerging needs of the age services industry and we are continually adding new education and programs to our schedule. Learn from the wealth of experience brought to you by leading sector experts and gain a fresh strategic perspective to bring back to your organisation.

Our online delivery model presents a simulated classroom experience through the use of live video functionality. A virtual meeting room enables you to interact in real time with the facilitator and other participants providing valuable peer-to-peer learning and a fully supported experience. We have broken our courses down into short sessions to enable minimal interruption to your working day and make attendance easily accessible from any location in Australia. So, jump online and register now to expand your knowledge!

Age Services Industry Forums
These updates are designed to provide solid guidance for managers of age services – offering credible information and valuable insight to support positive change. 
Click here for more information

LASA Leadership Program
The LASA Leadership Program is an interactive program designed for current and emerging leaders who wish to develop self-awareness as a leader, as well as leadership skills specific to age services.
Click here for more information

LASA Hosts a range of Conferences both virtually and face to face across the calendar year. Each event has a unique and diverse program
Age Services Innovation Forum: Owning the Future Now

LASA coordinates multiple award programs recognising teams, organisations, and individuals across a variety of areas relating to Age Services
Excellence in Age Services Awards
Retirement Village Manager of the year
innovAGEING Awards

Certified Customer Service Excellence (CCSE) Program
This program focuses on the essential skills and techniques that make customer service better and aids particpants to build cognitive and effective empathy techniques required to provide exceptional customer service and support
Click here for more information

LASA presents a wide range of informative webinars throughout the year on the latest industry issues and hot topics. Upcoming:

Investing in IT During Aged Care Reforms: Framing Value-for-Money in a Changing Landscape Webinar 

LASA offers a range of industry related workshops to keep you up to date or expand your knowledge. Workshops currently include:
– Understanding the Aged Services Industry from Home Care to RADs & DAPs

Home Care Workshops 2021
Care Management Skills for Home Care Providers
– Understanding Home Care Package expenditure and excluded items
– Understanding the Aged Care Quality Standards with a Home Care Perspective Masterclass

Governance Workshops 2021
Governance in Aged Care
 Clinical Governance in Aged Care
– Work Health & Safety Governance in Aged Care

Email to express your interest in other workshops offerings for 2021 or delivering workshops for your entire organisation.

Next Gen
Next Gen events are for young leaders in Age Services to stay up-to-date and those passionate about being the future of Age Services
– BeNext Series

innovAGEING coordinates a community of practice for age services innovators, showcases examples of innovation in our industry, and celebrates age services innovation through a national awards program.
innovAGEING Awards

Recognising & reporting changes in residents health An education and training package for aged care facility staff
EDM Sign Up
–  To receive our fortnightly events email and keep up to date with all upcoming Events, Workshops, Webinars and more

Upcoming Events

Fri 22
Nov 04

Age Services Industry Forum – SA & NT – 4 November 2021

4 November 2021 @ 10:00 am - 11:30 am
Nov 05

Age Services Industry Forum – QLD – 5 November 2021

5 November 2021 @ 12:30 pm - 2:00 pm
Nov 09

Age Services Innovations: Owning the Future Now

9 November 2021 @ 10:30 am - 4:30 pm
Nov 10

Age Services Industry Forum – WA – 10 November 2021

10 November 2021 @ 9:30 am - 11:00 am
Nov 23

Governance in Aged Care Online 23 November 2021

23 November 2021 @ 1:00 pm - 5:30 pm
Nov 26
Dec 01
Dec 02

Work Health & Safety Governance in Aged Care

2 December 2021 @ 1:30 pm - 4:00 pm
Dec 03

Clinical Governance in Aged Care – 3 & 10 December 2021

3 December 2021 @ 10:00 am - 12:00 pm
Dec 07

Event Terms and Conditions: 

Payment Policy
It is a condition of registration that full payment is made at the time of booking via credit card. On some occasions full payment is to be received within 5 days of receipt of the tax invoice or 10 business days prior to the Event, whichever occurs first. All payments must be finalised prior to the Event. Delegates who have outstanding payments will not be admitted to the event. Upon registration, a Tax Invoice will be emailed to the person making the booking.

Privacy Policy
Leading Age Services Australia Ltd (LASA) is committed to respecting the privacy of its customers and stakeholders and adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 (Privacy Act). The Australian Privacy Principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles is available here.
A copy of LASA’s Privacy Policy is available here.
Photographs and video footage may be taken during an event for LASA promotional purposes.

Cancellation Policy
Cancellations must be notified in writing to LASA Any cancellations made within 10 business days prior to the Event will be non-refundable. Delegates who, after registering, find themselves unable to attend the Event are welcome to nominate a substitute and must inform LASA Events in writing as soon as possible.