LASA is proud to bring to its members a series of business events that help ensure Australia’s age services industry is economically viable, sustainable and able to meet the growing demand – today and into the future. When attending a LASA activity, you’ll develop skills to better understand your business environment and how to tackle the issues facing aged care professionals.

Our flexible and adaptable programs address the current and emerging needs of the age services industry and we are continually adding new education and programs to our schedule. Learn from the wealth of experience brought to you by leading sector experts and gain a fresh strategic perspective to bring back to your organisation.

Our online delivery model presents a simulated classroom experience through the use of live video functionality. A virtual meeting room enables you to interact in real time with the facilitator and other participants providing valuable peer-to-peer learning and a fully supported experience. We have broken our courses down into short sessions to enable minimal interruption to your working day and make attendance easily accessible from any location in Australia. So, jump online and register now to expand your knowledge!

Aged Care Transformed Forum
Join LASA and our guest experts as we consider, dissect and debate how the Royal Commission Final Report helps us in ‘getting there’ from the previous two years of deliberations, investigation and intense scrutiny.
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LASA Leadership Program
The LASA Leadership Program is an interactive program designed for current and emerging leaders who wish to develop self-awareness as a leader, as well as leadership skills specific to age services. 
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Age Services Industry Forums
LASA invites you to join our regular Age Services Industry Forums. These updates are designed to provide solid guidance for managers of age services—offering credible information and valuable insight to support positive change. Held across Australia, these forums bring you practical hints, tips and tools to optimise the performance of your business.

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Certified Customer Service Excellence (CCSE)
The program focuses on the essential skills and techniques that make customer service better and aids participants to build cognitive and effective empathy skills and techniques required to provide exceptional customer service and support.
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LASA offers a range of industry related workshops to keep you up to date or expand your knowledge. Workshops currently include:

Demystifying the Aged Care Funding Instrument (ACFI)
Understanding the Aged Services Industry from Home Care to RADs & DAPs
– Understanding Home Care Package expenditure and excluded items

Governance Workshops 2021
Governance in Aged Care
 Clinical Governance in Aged Care

Email to express your interest in other workshops offerings for 2021 or delivering workshops for your whole organisation.

Next Gen
Next Gen events are for young leaders in age services to stay up-to-date and are passionate about being the future of Age Services

Be Next Series

LASA coordinates multiple award programs recognising teams, organisations, and individuals across a variety of areas relating to Age Services
Excellence in Age Services Awards

Retirement Village Manager of the year
Innovageing Awards

LASA presents a wide range of informative webinars throughout the year on the latest industry issues and hot topics. Upcoming:
Governance Debate 
‘The days of volunteer Directors will soon be over’
Advocacy Campaign Briefing Webinar
Business Strategy Webinars
– Residential Care
– Home Care
– Retirement Living

LASA National Congress 2020

– Post Congress Passes now available
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Recognising & reporting changes in residents health
  An education and training package for aged care facility staff
EDM Sign Up
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upcoming Events, Workshops, Webinars and more

Upcoming Events

Feb 09

Business Strategy Webinar- Residential Care

9 February 2021 @ 12:00 pm - 1:00 pm
Feb 16

Business Strategy Webinar- Home Care

16 February 2021 @ 12:00 pm - 1:00 pm
Feb 17

Clinical Governance in Aged Care – 17 & 24 February 2021

17 February 2021 @ 2:00 pm - 4:00 pm
Feb 23

Business Strategy Webinar- Retirement Living

23 February 2021 @ 12:00 pm - 1:00 pm
Feb 24
Mar 09

Aged Care Transformed Online Forum

9 March 2021 @ 1:00 pm - 10 March 2021 @ 5:00 pm
Mar 17
Mar 25

Governance in Aged Care Online 25 March 2021

25 March 2021 @ 1:00 pm - 5:30 pm
Apr 09
Apr 13
Apr 28

Age Services Industry Forum – WA – 28 April 2021

28 April 2021 @ 9:30 am - 11:00 am
Apr 29
Apr 30

Age Services Industry Forum – QLD – 30 April 2021

30 April 2021 @ 12:30 pm - 2:00 pm
May 04
May 05
May 06
May 07
May 25

Governance in Aged Care Online -25 May 2021

25 May 2021 @ 1:00 pm - 5:30 pm
Jun 16
Jun 24
Jul 09

Age Services Industry Forum – QLD – 9 July 2021

9 July 2021 @ 12:30 pm - 2:00 pm
Jul 21

Age Services Industry Forum – WA – 21 July 2021

21 July 2021 @ 9:30 am - 11:00 am
Jul 22

Governance in Aged Care Online 22 July 2021

22 July 2021 @ 1:00 pm - 5:30 pm
Jul 27
Jul 28
Jul 29
Jul 30
Nov 05

Age Services Industry Forum – QLD – 5 November 2021

5 November 2021 @ 12:30 pm - 2:00 pm
Nov 10

Age Services Industry Forum – WA – 10 November 2021

10 November 2021 @ 9:30 am - 11:00 am
Nov 16

Age Services Industry Forum – SA & NT – 16 November 2021

16 November 2021 @ 12:30 pm - 2:00 pm
Nov 26
Dec 01

Event Terms and Conditions: 

Payment Policy
It is a condition of registration that full payment is received within 7 days of receipt of the tax invoice or 10 business days prior to the Event, whichever occurs first. All payments must be finalised prior to the Event. Delegates who have outstanding payments will not be admitted to the event. Upon registration, a Tax Invoice will be emailed to the person making the booking.

Privacy Policy
Leading Age Services Australia Ltd (LASA) is committed to respecting the privacy of its customers and stakeholders and adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 (Privacy Act). The Australian Privacy Principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles is available here.
A copy of LASA’s Privacy Policy is available here.
Photographs and video footage may be taken during this event for LASA promotional purposes.

Cancellation Policy
Cancellations must be notified in writing to LASA Any cancellations made within 10 business days prior to the Event will be non-refundable. Delegates who, after registering, find themselves unable to attend the Event are welcome to nominate a substitute and must inform LASA Events in writing as soon as possible.