LASA is proud to bring to its members a series of business events that help ensure Australia’s age services industry is economically viable, sustainable and able to meet the growing demand – today and into the future. When attending a LASA activity, you’ll develop skills to better understand your business environment and how to tackle the issues facing aged care professionals.
Our flexible and adaptable programs address the current and emerging needs of the age services industry and we are continually adding new education and programs to our schedule. Learn from the wealth of experience brought to you by leading sector experts and gain a fresh strategic perspective to bring back to your organisation.
Our online delivery model presents a simulated classroom experience through the use of live video functionality. A virtual meeting room enables you to interact in real time with the facilitator and other participants providing valuable peer-to-peer learning and a fully supported experience. We have broken our courses down into short sessions to enable minimal interruption to your working day and make attendance easily accessible from any location in Australia. So, jump online and register now to expand your knowledge!
Age Services Industry Forums
These updates are designed to provide solid guidance for managers of age services – offering credible information and valuable insight to support positive change.
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LASA Hosts a range of Conferences both virtually and face to face across the calendar year. Each event has a unique and diverse program
– LASA National Congress 2021
– Roadmap to Reform Virtual Forum
– Govern with Care Virtual Forum
LASA coordinates multiple award programs recognising teams, organisations, and individuals across a variety of areas relating to Age Services
– Excellence in Age Services Awards
– Retirement Village Manager of the year
– Innovageing Awards
Certified Customer Service Excellence (CCSE) Program
This program focuses on the essential skills and techniques that make customer service better and aids particpants to build cognitive and effective empathy techniques required to provide exceptional customer service and support
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LASA presents a wide range of informative webinars throughout the year on the latest industry issues and hot topics. Upcoming:
– Webinar on Regulation of Restrictive Practices/ Restraint
LASA offers a range of industry related workshops to keep you up to date or expand your knowledge. Workshops currently include:
– Building Resilient Teams
– Demystifying the Aged Care Funding Instrument (ACFI)
– Understanding Home Care Package expenditure and excluded items
– Understanding the Aged Services Industry from Home Care to RADs & DAPs
Email firstname.lastname@example.org to express your interest in other workshops offerings for 2021 or delivering workshops for your entire organisation.
Virtual Study Tours– LASA is partnering with the Global Ageing Networking to bring you unique online Live conferences and digital case studies.
Recognising & reporting changes in residents health – An education and training package for aged care facility staff
LASA Leadership Program – The LASA Leadership Program is an interactive program designed for current and emerging leaders who wish to develop self-awareness as a leader, as well as leadership skills specific to age services.
EDM Sign Up – To receive our fortnightly events email and keep up to date with all upcoming Events, Workshops, Webinars and more
Event Terms and Conditions:
It is a condition of registration that full payment is made at the time of booking via credit card. On some occasions full payment is to be received within 5 days of receipt of the tax invoice or 10 business days prior to the Event, whichever occurs first. All payments must be finalised prior to the Event. Delegates who have outstanding payments will not be admitted to the event. Upon registration, a Tax Invoice will be emailed to the person making the booking.
Leading Age Services Australia Ltd (LASA) is committed to respecting the privacy of its customers and stakeholders and adheres to the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 (Privacy Act). The Australian Privacy Principles govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles is available here.
Photographs and video footage may be taken during an event for LASA promotional purposes.
Cancellations must be notified in writing to LASA email@example.com. Any cancellations made within 10 business days prior to the Event will be non-refundable. Delegates who, after registering, find themselves unable to attend the Event are welcome to nominate a substitute and must inform LASA Events in writing as soon as possible.