Our reputation is at stake in these turbulent times

So many risks have the potential to damage an aged care organisation’s reputation — data breach, failed accreditation and a poor customer/family experience are just a few examples. How can you manage your reputation when these risks threaten your organisation?

You should attend if you are a:

  • leader or manager in aged care
  • director or officer
  • risk professional.

Key takeaways from this workshop:

  • examine a sample risk management framework for an aged care organsation and consider risks that can cause reputation risk
  • the business case for managing your organisation’s reputation risk
  • tools to proactively manage reputation risk, even strengthen your reputation
  • steps to protect your organisation through best practice communication strategies if you have to respond to crisis.