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October 2020

Certified Customer Service Excellence (CCSE) Program – 28 October 2020

28 October 2020 @ 12:30 pm - 5:00 pm

Date: 28 October 2020 Time: 12:30pm - 5:00pm (AEDT) Location: Join from your phone, tablet or computer Registration Fees: LASA Members: $470 +GST Non Members: $570 + GST Brochure: Download a copy here Register: Please click here This interactive online workshop has been specifically designed for the age services industry by the Customer Service Institute of Australia (CSIA), in collaboration with Leading Age Services Australia (LASA), to help participants understand how to keep the customer at the heart of all…

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November 2020

Certified Customer Service Excellence (CCSE) Program – 11 November 2020

11 November 2020 @ 9:00 am - 1:30 pm

Date: 11 November 2020 Time: 9:00am - 1:30pm (AEDT) Location: Join from your phone, tablet or computer Registration Fees: LASA Members: $470 +GST Non Members: $570 + GST Brochure: Download a copy here Register: Please click here This interactive online workshop has been specifically designed for the age services industry by the Customer Service Institute of Australia (CSIA), in collaboration with Leading Age Services Australia (LASA), to help participants understand how to keep the customer at the heart of all…

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Certified Customer Service Excellence (CCSE) Program – 18 November 2020

18 November 2020 @ 9:00 am - 1:30 pm

Date: 18 November 2020 Time: 9:00am - 1:30pm (AEDT) Location: Join from your phone, tablet or computer Registration Fees: LASA Members: $470 +GST Non Members: $570 + GST Brochure: Download a copy here Register: Please click here This interactive online workshop has been specifically designed for the age services industry by the Customer Service Institute of Australia (CSIA), in collaboration with Leading Age Services Australia (LASA), to help participants understand how to keep the customer at the heart of all…

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December 2020

Certified Customer Service Excellence (CCSE) Program – 1 December 2020

1 December 2020 @ 12:30 pm - 5:00 pm

Date: 1 December 2020 Time: 12:30pm - 5:00pm (AEDT) Location: Join from your phone, tablet or computer Registration Fees: LASA Members: $470 +GST Non Members: $570 + GST Brochure: Download a copy here Register: Please click here This interactive online workshop has been specifically designed for the age services industry by the Customer Service Institute of Australia (CSIA), in collaboration with Leading Age Services Australia (LASA), to help participants understand how to keep the customer at the heart of all…

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