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Customer Centered Sales – Empowering your Admissions Staff (Residential) – Melbourne (VIC)
The purpose of this workshop is to empower your admissions staff to effectively manage their consumer meetings using a proven method that focuses on the alignment of the resident’s needs to services provided, therefore creating clear and compelling reasons as to why your organisation’s facility is the best place for their loved one. Investment in these skills will support the financial sustainability of your organisation in the face of increasing competition in residential aged care service delivery. To find out…
Register here »Aged Care Funding Instrument (ACFI Masterclass) – Melbourne (VIC)
Full comprehensive update and strategies to mange the changes to ACFI that took effect from January 2017. Informing and supporting staff to understand the 12 ACFI questions and ethically optimise funding for your organisation. The Aged Care Funding Instrument (ACFI) assesses the relative care needs of residents and is the mechanism for allocating the Government subsidy to aged care providers for delivering care to residents. The ACFI has three funding categories, and four levels of funding within each category. These…
Register here »LASA Bush Nursing Centers and Hospitals in Victoria Forum
Leading Age Services Australia (LASA) is delighted to invite all Bush Nursing Staff and Management to attend our annual Bush Nursing Centres and Hospitals in Victoria Forum. This year the forum will be held at the Novotel St Kilda and will bring together an array of industry experts to speak at our forum and give you the chance for you to share innovative ideas and network with industry professionals. The forum consists of an exclusive dinner on the Thursday 26 October from…
Register here »Doorway to Dementia – Melbourne (VIC)
The aim of the session is for the participant to gain knowledge of dementia, the implications for practice and learn about specific approaches and strategies to support a person who is living with dementia and their families. COST: $250 Member Fee $350 Non Member Fee For more information or to register click here: REGISTER
Register here »Home Care Masterclasses (SA)
The Reablement, Restoration and Wellness in Home Care Masterclass will review the evidence-base for targeted interventions applicable to home care service delivery and help participants to understand and apply the principles of reablement, restoration and wellness in the development, delivery and evaluation of their care plans and services. For more information, and to register, please click here.
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