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Aged Care Quality Standards Workshop (VIC)

3 March 2020 @ 9:00 am - 1:00 pm

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DateTuesday, 3 March 2020
Time9:00am - 1:00pm
LocationEast Melbourne
StateVictoria
VenueCatholic Leadership Centre
576 Victoria Parade, East Melbourne, VIC, 3002
RegistrationLASA Member: $450 + GST    Non Member $550 + GST
BrochureDownload a copy here
RegisterClick here to Register
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Overview:

The first of July 2019 has come and gone, it is time to be confident that staff at all levels of your organisation are ready and able to demonstrate compliance with the Aged Care Quality Standards.

This in-depth workshop will equip participants with the tangible skills and knowledge to:

  • Understand the requirements of each standard
  • Have skills to demonstrate that they know how to apply each requirement
  • Monitor and evaluate
  • Participate in continuous improvement

During this interactive four hour class, attendees will receive insights, hints, tips and tools to assist them to navigate ‘customer experience’ vs ‘customer service’ whilst being engaged and encouraged to participate in learnings with their peers.

Participants will return the service equipped with a clear understanding as to how apply the standards.

 

An Initiative of:

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Details

Date:
3 March 2020
Time:
9:00 am - 1:00 pm
Event Categories:
, ,

Venue

Catholic Leadership Centre
576 Victoria Parade
East Melbourne, Victoria 3002 Australia

Organiser

LASA Events
Phone:
1300 111 636
Email:
events@lasa.asn.au