Loading Events

« All Events

Age Services Industry Forum (TAS)

28 August 2019 @ 10:00 am - 1:00 pm

events line

 

Date:Wednesday, 28 August 2019
Time:10:00am-1:00pm
Location:Devonport
State:Tasmania
Venue:Melaleuca Home for the Aged
73 Mary Street, East Devonport, 7310
Registration Fees:Regional Industry Forum - Free to attend
Workshop: LASA Member: $250, Non Member $350
Category:Workshop
customer service banner

Regional Industry Forum Overview:
10:00am - 1:00pm

Our upcoming Industry Forums are a great opportunity to interact with colleagues and industry leaders throughout the age care services industry.
Open to members and non-members*, the forum program has been designed to bring you practical hints tips and tools to optimise the performance of your business.

Join us for informative interactive sessions that delve into the current state of the aged service industry, provide valuable updates on the latest in residential care, home care, retirement living and seniors housing as well as a vital update on the Royal Commission.

These forums are FREE* to attend. The networking sessions are a great opportunity to meet your industry peers, gain valuable insights, network and maximise the benefits of, or explore further LASA membership.

Stock photo events EDM (2)

Aged Care Quality Standards Workshop Overview:
1:00pm - 4:00pm

The first of July 2019 has come and gone, it is time to be confident that staff at all levels of your organisation are ready and able to demonstrate compliance with the Aged Care Quality Standards.

This in-depth workshop will equip participants with the tangible skills and knowledge to:
- Understand the requirements of each standard
- Have skills to demonstrate that they know how to apply each requirement
- Monitor and evaluate
- Participate in continuous improvement

During this interactive four hour class, attendees will receive insights, hints, tips and tools to assist them to navigate ‘customer experience’ vs ‘customer service’ whilst being engaged and encouraged to participate in learnings with their peers.
Participants will return to the service equipped with a clear understanding as to how apply the standards.

Details

Date:
28 August 2019
Time:
10:00 am - 1:00 pm
Event Categories:
, , ,

Organiser

LASA Events
Phone:
1300 111 636
Email:
events@lasa.asn.au

Venue

Melaleuca, Home for the Aged
73 Mary Street
East Devonport, Tasmania 7310 Australia