COVID-19 Support

Resources Register

Case and Outbreak Management

	LAST UPDATED
Guidance for Isolated and Quarantined Staff in Victoria	17 Sep 2020
National Aged Care Emergency Response: surge workforce program	17 Sep 2020
Recommended minimum requirements for the use of masks or respirators in areas with significant community transmission	11 Sep 2020
Guidance for people tested for COVID-19	10 Sep 2020
The use of face masks and respirators in the context of COVID-19	9 Sep 2020
When to use PPE in aged care	8 Sep 2020
Managing coronavirus clinical waste in Victoria	31 Aug 2020
Guidance on use of PPE in non-inpatient healthcare settings during COVID-19	28 Aug 2020
Review of Dorothy Henderson Lodge COVID-19 Outbreak (NSW)	27 Aug 2020
Victorian Aged Care Response Centre – key contacts for families of aged care residents	25 Aug 2020
TORs for the Aged Care Advisory Group to the APHPPC	24 Aug 2020
Newmarch House Outbreak: Independent Review Final Report	24 Aug 2020
Newmarch House Outbreak Independent Review Final Report: NSW Health response	24 Aug 2020
Transitioning to single site operations - video	24 Aug 2020
DesignYour Train the Trainer Program: QLD Health	24 Aug 2020
Train the trainer session plan: QLD Health	24 Aug 2020
PPE training session plan: QLD Health	24 Aug 2020
Example assessment tool PPE: QLD Health	24 Aug 2020
AHPPC statement on the national COVID-19 response for RACFs	22 Aug 2020
Australian Government’s Guide to Establishment of an Aged Care Health Emergency Response Operations Centre	21 Aug 2020
Victorian Aged Care Response Centre – Personal protective equipment FAQs	20 Aug 2020
VIC DHHS outbreak investigation illness register - residents and staff	20 Aug 2020
Respiratory Outbreak Surveillance Line List	20 Aug 2020
Australia's COVID-19 Vaccine and Treatment Strategy	18 Aug 2020
Regulatory actions to support Victorian aged care during COVID-19	17 Aug 2020
Revised Australian criteria for the release of persons recovered from COVID-19 from isolation	13 Aug 2020
COVID-19 Lessons Learned for Age Service Providers: LASA Resource	12 Aug 2020
DoH - Do I need to wear a mask?	11 Aug 2020
ICEG guidelines on cleaning and disinfection of face shields	11 Aug 2020
PPE guidance for VIC outreach home-based care, residential care and client visits	11 Aug 2020
Royal Commission transcripts - aged care response to COVID-19	10 Aug 2020
COVID-19 and aged care in Victoria	7 Aug 2020
Victorian Worker Permit Scheme - form for permitted workers during COVID restrictions	5 Aug 2020
Employee confirmation for travel during lockdown - LASA template letter	5 Aug 2020
ACQSC letter - checks of infection control practices and correct use of PPE	31 July 2020
Six steps to stop the spread for aged care workers	30 July 2020
Guidance on the use of face masks and shields	30 July 2020
CDNA Guidelines for COVID-19 Outbreaks in Residential Care Facilities	29 July 2020
Case studies of successful outbreak management in aged care services	24 July 2020
CDNA National Guidelines for Public Health Units	24 July 2020
Are cloth face masks likely to provide protection against COVID-19?	24 July 2020
Guiding Principles for residential aged care – keeping Victorian residents and workers safe	22 July 2020
New restrictions on visitors to care facilities	22 July 2020
When should masks be worn in the community, in Australia?	21 July 2020
What to expect during a COVID-19 outbreak: A4 Guide for residents in aged care homes	20 July 2020
What to expect during a COVID-19 outbreak: A3 Poster for residents in aged care homes	20 July 2020
ACQSC Commissioner: Statement on COVID-19 outbreaks in Victorian aged care services	16 July 2020
Victorian RACF Outbreak Pack	17 July 2020
New Guidance on face masks for Victorian aged care and disability workers	17 July 2020
Rapid Response: COVID-19 in a Queensland RACF	15 July 2020
Victoria not alone in latest COVID-19 response: Chief Medical Officer	13 July 2020
First 24 hours managing COVID-19 in a residential aged care facility	13 July 2020
LASA Situation Report Template	15 June 2020
COVID-19 Outbreak Management in Residential Care Facilities: Department of Health	4 June 2020
PPE for the health workforce during COVID-19	28 May 2020
Lessons from the COVID-19 Coalface - Residential Care	19 May 2020
CDNA guidance for symptom monitoring in health and aged care workers during the COVID-19 outbreak	30 Apr 2020
COVIDSafe App for Contacting People Exposed to Coronaviru	26 Apr 2020
COVIDSafe App Privacy Impact Assessment	26 Apr 2020

Preparedness and Prevention - Residential Care Resources

		LAST UPDATED
Returning residents from hospital back to an RACF in VictoriaF	Official Guidance	17 Sep 2020
Guidelines for Infection Prevention and Control in RACFs: Department of Health	Official Guidance	11 Sep 2020
Information for permanent aged care residents – emergency leave	Templates/Resources	10 Sep 2020
When to use PPE in aged care	Official Guidance	8 Sep 2020
Listing of COVID-19 hotspots for the purpose of provision of Commonwealth support	Official Guidance	4 Sep 2020
Support for Aged Care Workers in COVID-19: Grant Opportunity 4215 Addendum Number 4	Official Guidance	4 Sep 2020
Significant growth in ACQSC regulatory activities for aged care in the context of COVID-19	Official Guidance	1 Sep 2020
Transitions between hospital and RACFs during COVID-19: QLD Health discharge letter	Official Guidance	1 Sep 2020
Transitions between hospital and RACFs during COVID-19: QLD Health guidance document	Official Guidance	1 Sep 2020
Preparing and Responding - Outbreak Management Guidance for RACFs in QLD	Official Guidance	1 Sep 2020
ICEG guidelines on cleaning and disinfection of protective eyewear in RACFs	Official Guidance	24 Aug 2020
Dementia Support Australia fact sheet: understanding and managing behaviours in a time of pandemic	Templates/Resources	24 Aug 2020
Testing Strategies for RACFs - QLD Health	Official Guidance	20 Aug 2020
Taking resident home from an RACF during an outbreak (VIC)	Official Guidance	12 Aug 2020
Requirements for bringing loved ones home during COVID-19	Templates/Resources	12 Aug 2020
ICEG guidelines on cleaning and disinfection of face shields	Official Guidance	11 Aug 2020
ACQSC webinar for NSW/QLD RACFs - monitoring/supporting you to prepare for/respond to an outbreak	Official Guidance	11 Aug 2020
QLD Aged Care Direction (No. 9)	Official Guidance	11 Aug 2020
COVID-19 and aged care in Victoria	Official Guidance	7 Aug 2020
NSW CHO recommendation to limit staff working across facilities	Official Guidance	7 Aug 2020
COVID-19 information for workers in residential aged care facilities	Official Guidance	7 Aug 2020
Information for permanent aged care residents – emergency leave	Official Guidance	7 Aug 2020
Support for Aged Care Workers in COVID-19: Grant Opportunity 4215	Official Guidance	5 Aug 2020
Environmental cleaning and disinfection principles for health and residential care facilities	Official Guidance	3 Aug 2020
Restrictions on entry into and visitors to aged care facilities	Official Guidance	31 July 2020
ACQSC checks on infection control practices and correct use of PPE	Official Guidance	31 July 2020
Transitioning to single site operations - video	Templates/Resources	30 July 2020
Guiding Principles for Victorian Residential Aged Care - Support Hub	Official Guidance	30 July 2020
ACQSC self-assessment contact survey for residential services	Official Guidance	30 July 2020
Six steps to stop the spread for aged care workers	Official Guidance	30 July 2020
Six steps to stop the spread for families and visitors	Official Guidance	30 July 2020
Six steps to stop the spread for aged care residents	Official Guidance	30 July 2020
CDNA Guidelines for COVID-19 Outbreaks in Residential Care Facilities	Official Guidance	29 July 2020
Statement clarifying implementation of Guiding Principles for residential aged care	Official Guidance	25 July 2020
Are cloth face masks likely to provide protection against COVID-19?	Official Guidance	24 July 2020
Guiding Principles for residential aged care – keeping Victorian residents and workers safe	Official Guidance	22 July 2020
Victorian mobile testing clinics for RACFs that do not have a COVID-19 outbreak	Official Guidance	22 July 2020
New restrictions on visitors to care facilities	Official Guidance	22 July 2020
Victorian RACF Outbreak Pack	Official Guidance	17 July 2020
Rapid Response: COVID-19 in a Queensland RACF	Official Guidance	15 July 2020
Rapid Response: QLD Residential Aged Care Facilities	Official Guidance	15 July 2020
Easing of COVID-19 restrictions in Australia - fact sheet	Official Guidance	14 July 2020
When you should seek medical advice and why testing is so important: fact sheet	Official Guidance	14 July 2020
Commonwealth and NSW protocol to help manage a COVID-19 outbreak in a NSW RACF	Official Guidance	10 July 2020
COVID Influenza Vaccination Factsheet - LASA	Templates/Resources	3 July 2020
Industry Code for Visiting Residential Aged Care Homes During COVID-19	Official Guidance	3 July 2020
Flu vaccination requirements for aged care facilities	Official Guidance	23 June 2020
COVID-19 information for residential respite providers	Official Guidance	22 June 2020
Information for families and residents on restricted visits to RACFs: Department of Health	Official Guidance	19 June 2020
AHPPC update to residential aged care facilities about minimising the impact of COVID-19	Official Guidance	19 June 2020
SA Government: COVID-19 Emergency Management (Residential Aged Care Facilities)	Official Guidance	18 June 2020
Emergency leave: Information for residential aged care providers	Templates/Resources	17 June 2020
COVID-19 questions for consumers to ask of residential services: ACQSC	Templates/Resources	15 June 2020
NSW GP letter for visitors seeking flu immunisation exemptions	Templates/Resources	5 June 2020
COVID-19 Outbreak Management in Residential Care Facilities: Department of Health	Official Guidance	4 June 2020
Guideline for Management of COVID-19 in Residential Care Facilities - SA Health	Official Guidance	2 June 2020
Information for Residential Aged Care Facilities - SA Health	Official Guidance	2 June 2020
Service Compliance Ratings: Information for residential aged care service providers	Official Guidance	27 May 2020
Information for primary health care services supporting people with disability	Official Guidance	26 May 2020
Industry Code for Visiting Residential Aged Care Homes During COVID-19: ACQSC Fact Sheet	Official Guidance	21 May 2020
Information for support workers on COVID-19 testing for people with disability	Official Guidance	21 May 2020
Receptionist checklist during COVID-19 pandemic	Templates/Resources	21 May 2020
Lessons from the COVID-19 Coalface - Residential Care	Templates/Resources	19 May 2020
Managing COVID-19 in residential aged care	Official Guidance	19 May 2020
Keeping residential care services safe: LASA-OPAN video presented by Dr Norman Swan	Templates/Resources	12 May 2020
Community Visitors Scheme: COVID-19 FAQs for Auspices	Official Guidance	22 Apr 2020
MBS Telehealth Services and Increased Practice Incentive Payments	Official Guidance	20 Apr 2020
Management and Operational Plan for People with Disability	Official Guidance	19 Apr 2020
Information for workers in residential aged care facilities: Department of Health	Official Guidance	7 Apr 2020
Residential Care Template Letter - Employment Confirmation for Staff Travelling to Work	Templates/Resources	14 April 2020
Residential Care Letter Template - Flu Vaccinations for Staff	Templates/ Resources	7 Apr 2020
COVID-19 Environmental Cleaning and Disinfection for Health and Residential Care Facilities	Official Guidance	26 Mar 2020
Residential Care Letter Template - New Visitor Protocol	Templates/ Resources	23 Mar 2020
Residential Care Letter Template - Precautionary Lockdown	Templates/ Resources	23 Mar 2020
WHO Infection Prevention and Control for Long-Term Care Facilities (COVID-19)	Additional Guidelines	21 Mar 2020

Preparedness and Prevention - Home and Community Care Resources

		LAST UPDATED
COVID-19 and the CHSP - information for clients, families and carers	Official Guidance	8 Sep 2020
COVID-19 – It’s ok to have home care	Templates/Resources	8 Sep 2020
Seeing family and friends and living in the community	Templates/Resources	8 Sep 2020
Significant growth in ACQSC regulatory activities for aged care in the context of COVID-19	Official Guidance	1 Sep 2020
COVID-19: Use of face masks in the community	Official Guidance	20 Aug 2020
COVID-19 emergency funding for CHSP	Official Guidance	17 Aug 2020
NSW Government news and updates on COVID-19 hotspot areas, statistics and announcements	Official Guidance	12 Aug 2020
NSW CHO recommendation to limit staff working across multiple settings	Official Guidance	7 Aug 2020
ACQSC assessment of home services for COVID response plans	Official Guidance	31 July 2020
COVID-19 emergency funding for CHSP providers	Official Guidance	31 July 2020
Easing of COVID-19 restrictions in Australia - fact sheet	Official Guidance	14 July 2020
ACQSC: Are you alert and ready - Home Care Services	Official Guidance	1 July 2020
Department of Health Home Care Provider Survey – analysis of data collected	Official Guidance	22 June 2020
COVID-19 changes to CHSP flexibility provisions	Official Guidance	18 June 2020
Other support and programme initiatives for CHSP providers	Official Guidance	10 June 2020
Receptionist checklist during COVID-19 pandemic	Templates/Resources	21 May 2020
COVID-19 Guide for Home Care Providers: Department of Health	Official Guidance	20 May 2020
Managing COVID-19 in home care	Official Guidance	19 May 2020
COVID-19 Information on Routine Environmental Cleaning and Disinfection in the Community	Official Guidance	15 May 2020
Care at home during COVID-19: LASA-OPAN video presented by Dr Norman Swan	Templates/Resources	12 May 2020
Information for in-home care workers: Department of Health	Official Guidance	30 Apr 2020
Personal monitoring technology for senior Australians	Official Guidance	30 Apr 2020
LASA Infection Control Plan Template for Home and Community Care	Templates/Resources	24 Apr 2020
Community Visitors Scheme: COVID-19 FAQs for Auspices	Official Guidance	22 Apr 2020
Information sheet for people who have an aged care worker visiting them at home	Official Guidance	16 Apr 2020
Assistance with Food and Meals for Older Australians Impacted by COVID-19	Official Guidance	14 Apr 2020
Home Care Letter Template - Employment Confirmation for Staff Travelling to Work	Templates/Resources	14 Apr 2020
Interim Home Care Provider Preparedness Checklist - prepared by LASA Home Care Specialists	Templates/Resources	19 Mar 2020
LASA Factsheet: Providing In-Home Care	Templates/Resources	2 Apr 2020
LASA Preparedness Checklist for Home and Community Care	Templates/Resources	2 Apr 2020
Department of Health Factsheet for In-Home Care Workers	Official Guidance	28 Mar 2020
Department of Health Information for Older Australians (including HCP recipients)	Official Guidance	29 Mar 2020
Home Care Client Letter Template	Templates/Resources	23 Mar 2020
In Home and Community Aged Care COVID-19 Preparedness Webinar	Official Guidance	15 Mar 2020

Preparedness and Prevention - Retirement Living Resources

		LAST UPDATED
COVID-19 advice for retirement villages	Official Guidance	4 Sep 2020
COVID-19: Use of face masks in the community	Official Guidance	20 Aug 2020
Easing of COVID-19 restrictions in Australia - fact sheet	Official Guidance	14 July 2020
When you should seek medical advice and why testing is so important: fact sheet	Official Guidance	14 July 2020
COVID-19 – It’s ok to have home care	Official Guidance	31 May 2020
Receptionist checklist during COVID-19 pandemic	Templates/Resources	21 May 2020
Information about routine environmental cleaning and disinfection in the community	Official Guidance	14 May 2020
COVID-19 Impact on Retirement Villages: NSW Fair Trading	Official Guidance	14 May 2020
FAQs for Retirement Villages - NSW Fair Trading	Official Guidance	1 May 2020
Coronavirus Survival Guide - Association of Residents of QLD Retirement Villages	Templates/ Resources	1 May 2020
COVID-19 Village Tools & Support - DCM Institute	Templates/ Resources	N/A
Department of Health: Advice for Retirement Villages	Official Guidance	28 Mar 2020
Retirement Village Letter Template - New Health Guidelines	Templates/ Resources	23 Mar 2020

Preparedness and Prevention - General Resources

		LAST UPDATED
When to use PPE in aged care	Official Guidance	8 Sep 2020
Hong Kong's COVID-19 Preparation for Aged Care: Prof Terry Lum Webinar	Templates/ Resources	30 Aug 2020
Hong Kong's COVID-19 Preparation for Aged Care: Prof Terry Lum Presentation	Templates/ Resources	30 Aug 2020
COVID-19 Easy Read Resources	Templates/ Resources	25 Aug 2020
Australia's COVID-19 Vaccine and Treatment Strategy	Official Guidance	18 Aug 2020
Aboriginal and Torres Strait Islander Advisory Group on COVID-19: Communiques	Templates/ Resources	17 Aug 2020
COVID-19 Lessons Learned for Age Service Providers: LASA Resource	Templates/ Resources	12 Aug 2020
Do I need to wear a mask and how do I use it? General public poster	Templates/ Resources	11 Aug 2020
PPE guidance for VIC outreach home-based care, residential care and client visits	Official Guidance	11 Aug 2020
Guidance on the use of face masks and shields	Official Guidance	3 Aug 2020
Guidance on use of PPE in non-inpatient health care settings	Official Guidance	31 July 2020
Six steps to stop the spread for aged care workers	Official Guidance	30 July 2020
Six steps to stop the spread for aged care residents	Official Guidance	30 July 2020
Six steps to stop the spread for families and visitors	Official Guidance	30 July 2020
ICEG guidelines on cleaning and disinfection of face shields	Official Guidance	30 July 2020
COVID-19 telehealth items guide	Official Guidance	28 July 2020
Face masks: How they protect you and when to use them	Official Guidance	28 July 2020
CDNA National Guidelines for Public Health Units	Official Guidance	24 July 2020
Are cloth face masks likely to provide protection against COVID-19?	Official Guidance	24 July 2020
When should masks be worn in the community, in Australia?	Official Guidance	21 July 2020
Older Persons COVID-19 Support Line	Templates/ Resources	16 July 2020
When you should seek medical advice about having a test for COVID-19: fact sheet	Official Guidance	14 July 2020
PHLN evidence review on the utility of COVID-19 testing to reduce the 14-day quarantine period	Templates/ Resources	9 July 2020
COVID-19 action plan for people at high risk of severe illness	Official Guidance	6 July 2020
Campaign Resources: Department of Health	Templates/ Resources	6 July 2020
COVID-19 Resources for Aboriginal and Torres Strait Islander People	Templates/ Resources	3 July 2020
Guidance for people tested for COVID-19	Official Guidance	2 July 2020
LASA COVID-19 Government Funding Resource	Templates/ Resources	19 June 2020
Department of Health webinars on the COVID-19 response for the health and aged care sector	Templates/ Resources	19 June 2020
Community Visitors Scheme FAQs	Templates/ Resources	17 June 2020
Use of masks by the public in the community	Official Guidance	11 June 2020
Translated COVID-19 Resources	Templates/ Resources	2 June 2020
PPE for the health workforce during COVID-19	Official Guidance	28 May 2020
The use of face masks and respirators in the context of COVID-19	Official Guidance	26 May 2020
COVID Influenza Vaccination Factsheet - LASA	Templates/ Resources	22 May 2020
PHLN statement on use of saliva as an alternative specimen for the diagnosis of SARS-COV-2	Official Guidance	21 May 2020
Receptionist checklist during COVID-19 Pandemic	Templates/ Resources	21 May 2020
Hygiene and cleaning for the health workforce during COVID-19	Official Guidance	5 May 2020
COVID-19 resources for health professionals, including aged care providers, pathology providers and healthcare managers	Templates/ Resources	5 May 2020
Settlement Council of Australia - Australian Government COVID-19 Fact Sheets in a Range of Languages	Official Guidance	4 May 2020
Modelling the current impact of COVID-19 in Australia	Official Guidance	1 May 2020
Remote community entry requirements in place	Official Guidance	30 Apr 2020
Exemptions to the 14-day mandatory quarantine period Exemptions applying to marine crew, unaccompanied minors, transit passengers, diplomats, compassionate or medical grounds.	Official Guidance	24 Apr 2020
Fact sheet: When to use PPE in Aged Care	Templates/ Resources	8 Apr 2020
Putting on and Removing PPE: ACQSC Factsheet and Diagram	Templates/ Resources	7 Apr 2020
Advance Care Planning Australia COVID-19 Planning	Templates/ Resources	7 Apr 2020
Management Plan for Aboriginal and Torres Strait Islander Populations	Official Guidance	30 Mar 2020
PHLN statement on point-of-care serology testing for SARS-CoV-2	Official Guidance	22 Mar 2020
Fact Sheet: COVID-19 National Health Plan – Aged Care Preparedness	Official Guidance	12 Mar 2020
Fact Sheet: COVID-19 National Health Plan – Pathology Testing in Aged Care	Official Guidance	12 Mar 2020
Altura Learning Video – Infection Control in Aged Care	Templates/Resources	`12 Mar 2020

Workforce

	LAST UPDATED
Template: COVID Secondary Employment Policy and Form	17 Sep 2020
New mental health clinics to support Victorians	14 Sep 2020
Mental health and wellbeing support for employees during the COVID-19 pandemic	9 Sep 2020
Listing of COVID-19 hotspots for the purpose of provision of Commonwealth support	4 Sep 2020
Support for Aged Care Workers in COVID-19: Grant Opportunity 4215 Addendum Number 4	4 Sep 2020
Coronavirus and Australian Workplace Laws: Fair Work Ombudsman	27 Aug 2020
National Aged Care Emergency Response (NACER) - Provider Briefing Pack	20 Aug 2020
National Aged Care Emergency Response (NACER) - Employee Briefing Pack	20 Aug 2020
Aged Care Workforce Retention Payment: September 2020 Variation Request and Declaration	20 Aug 2020
Aged Care Workforce Retention Grant Opportunity Guidelines: Addendum number 2	19 Aug 2020
Aged Care Workforce Retention Grant Opportunity Guidelines: Addendum number 1	19 Aug 2020
Aged Care Workforce Retention Grant Opportunity Guidelines	19 Aug 2020
Looking after your mental health - video	17 Aug 2020
Aged Care Workforce Retention Payment enquiry form	7 Aug 2020
Aged Care Workforce Retention Payment enquiry process flow chart	7 Aug 2020
Aged Care Workforce Retention Payment eligibility flow chart	7 Aug 2020
Support for Aged Care Workers in COVID-19: Grant Opportunity 4215	5 Aug 2020
VIC Worker Permit Scheme - form for permitted workers during COVID restrictions	5 Aug 2020
Employee confirmation for travel durng lockdown - LASA template letter	5 Aug 2020
COVID-19 Aged Care Assistant Employment Program	31 July 2020
Aged Care Workers Travel and Accommodation Support in designated Victorian COVID-19 areas	29 July 2020
Aged care workforce retention bonus: FAQs for aged care providers	15 July 2020
Aged care workforce retention bonus: FAQs for aged care workers	15 July 2020
When you should seek medical advice and why testing is so important: fact sheet	14 July 2020
Paid Pandemic Leave Decision - Fair Work Commission	8 July 2020
COVID-19 aged care workforce measures - FAQs	3 July 2020
Aged Care Workforce Retention Bonus FAQs - Department of Health	17 June 2020
Further details on the aged care workforce retention bonus payment	11 June 2020
Workforce Retention Bonus Grant – Residential Care And Home Care	5 June 2020
Delivering Aged Care Services in a 'Living With-COVID-19' World - LASA Resource	4 June 2020
Working arrangements for the health and aged care workforce during COVID-19	2 June 2020
Food Standards Authority Checklist for Recommencing Food Service Operations	1 June 2020
LASA COVID-19 Government Funding Resource	3 June 2020
Mental health issues associated with coping with coronavirus: Dr Norman Swan ABC video	6 May 2020
COVID-19 Information for Employers: Department of Health	2 May 2020

Templates for Providers

	LAST UPDATED
Template: COVID Secondary Employment Policy and Form	17 Sep 2020
Aged care facilities – contact details template	24 Aug 2020
Aged care facilities – ongoing communications guidance	24 Aug 2020
Aged care facilities – initial communications guidance	24 Aug 2020
Aged care facilities – establishing communications	24 Aug 2020
Employee confirmation for travel durng lockdown - LASA template letter	5 Aug 2020
Template Letter to your Local MP re Retention Bonus	10 June 2020
Media Planning for an Infection Outbreak in Your Community	9 Apr 2020
COVID-19 Template Media Release for Providers	9 Apr 2020
COVID-19 Interview Notes for Providers	9 Apr 2020
Template Media Release - Confirmed COVID-19 Case	23 Mar 2020
Planning for a COVID-19 Outbreak in Your Community	23 Mar 2020
Home Care Client Letter Template	23 Mar 2020
Residential Care Letter Template - New Visitor Protocol	23 Mar 2020
Residential Care Letter Template - Precautionary Lockdown	23 Mar 2020
Residential Care Letter Template - Lockdown due to COVID-19 case	23 Mar 2020
Retirement Village Letter Template - New Health Guidelines	23 Mar 2020
Retirement Village Letter Template - Lockdown	23 Mar 2020

Campaign Materials for Providers

	LAST UPDATED
LASA Webinar: Navigating COVID-19 Communications	25 Aug 2020
Restrictions in Victoria - poster	19 Aug 2020
Restrictions in Victoria - video	17 Aug 2020
Looking after your mental health - video	17 Aug 2020
COVID-19 resources for the general public: Department of Health	7 Aug 2020
COVID-19 Poster – Supporting older Australians	4 Aug 2020
COVID-19 campaign resources: Department of Health	15 July 2020
COVID-19 Resources for Aboriginal and Torres Strait Islander People and Remote Communities	10 June 2020
Poster: Protecting you from coronavirus	21 May 2020
Translated COVID-19 Resources	17 May 2020
Keeping residential care services safe: LASA-OPAN video presented by Dr Norman Swan	12 May 2020
Care at home during the COVID-19 pandemic: LASA-OPAN video presented by Dr Norman Swan	12 May 2020
Staying safe during the COVID-19 pandemic: LASA-OPAN video presented by Dr Norman Swan	12 May 2020
What if I get sick? LASA-OPAN video presented by Dr Norman Swan	12 May 2020
Caring for people with dementia: LASA-OPAN video presented by Dr Norman Swan	12 May 2020
COVID-19 flu vaccination poster for aged care facilities	4 May 2020
COVIDSafe app campaign resources	4 May 2020
Instagram or Facebook - COVIDSafe keep you and your family safe	29 Apr 2020
Twitter tile - download COVIDSafe today	29 Apr 2020
Social media tile - download COVIDSafe today	29 Apr 2020
COVIDSafe App Poster - Know faster if you've come in contact with coronavirus	29 Apr 2020
Coronavirus Video - Stay Informed	19 Apr 2020
Coronavirus video - Stay at Home	19 Apr 2020
COVID-19 Video: Wearing Personal Protective Equipment in Aged Care	15 Apr 2020
Video - Wearing PPE in Aged Care: Department of Health	14 Apr 2020
Campaign Resources in a Range of Languages: NSW Health	31 Mar 2020
Video - Older Australians: Department of Health	24 Mar 2020
Video - Social Distancing: Department of Health	24 Mar 2020
Video - Help Stop the Spread: Department of Health	24 Mar 2020
Video - Recent Traveller: Department of Health	24 Mar 2020
Video - Good Hygiene Starts Here: Department of Health	24 Mar 2020
Video - Stay Informed: Department of Health	24 Mar 2020
Change of Hours Poster	22 Mar 2020
Good Hygiene Practices Poster	22 Mar 2020
World Health Organisation COVID19 advice for public (including downloadable posters)	18 Mar 2020
COVID-19 Resources in English	15 Mar 2020

Member Communications Showcase


Outlook Gardens comprehensive monitoring spreadsheet
Respiratory Outbreak Surveillance Line List - Southern Cross Care
Pre-consent to alternative accommodation arrangements - GenU Karingal St Laurence
COVID-19 Enhanced Resident Protection Measures - Bolton Clarke
AMCS Initiatives to Support Seniors During COVID
COVID-19 Assessment: Resident day trips, overnight or extended stays - Sarina Aged Care
COVID-19 Risk Assessment Template - Barunga Village
COVID-19 Information Pack - Clinpath Pathology
COVID-19 Safety and Restart Checklist - Gen U
COVID-19 Outbreak Checklist May 2020 - Sundale
Emergency Management Plan - Shepparton Villages
Letter to Families - Flu Vaccine and Visitations - Shepparton Villages
Staff Memo - Flu Vaccine and Visitations - Shepparton Villages
Employee Health Declaration Form - Beauaraba Living
Visitor Health Declaration Form - Beauaraba Living
Visitor Declaration Form - Bundaleer Lodge Nursing Home
Employee Flu Vaccination Badge - Alwyndor Aged Care
COVID-19 Staff Briefing Video Following a COVID-19 Outbreak - BaptistCare
Declaration Process for Visitors Entering a Retirement Village - Ryman Healthcare
Declaration Form for Team Members, Visitors & Contractors - RymanHealthcare
Declined Entry Flyer for Security Concierge - Ryman Healthcare
Main Entry Sign - Ryman Healthcare
Village Checkpoint Media Guidelines - Ryman Healthcare
Security Access Guidelines - Ryman Healthcare
Risk Assessment: Traffic Management at Villages During Covid-19 - Ryman Healthcare
Restricted Visits Poster Concept - Cooinda
Staff Availability Survey Template - Eventide
Governance Institute of Australia – Is your business continuity ready for coronavirus?
Pandemic Risk Hub - Marsh
Ansvar Risk Alert - Pandemic Risk
What is the impact on retirement village services charges? - MinterEllison

COVID-19 General Information

	LAST UPDATED
COVID-19 at a glance: Department of Health Infographic (updated daily, includes case numbers in age services)	Daily
Communicable Diseases Network Australia - National guidelines including latest case definitions	24 Aug 2020
Department of Health resources for health professionals	13 Aug 2020
Older Persons COVID-19 Support Line	16 July 2020
Translated COVID-19 Resources	15 June 2020
3-Step Framework for a COVIDSafe Australia - Infographic	12 June 2020
Australian National Disease Surveillance Plan for COVID-19	31 May 2020
COVID-19 Information for Older Australians: Department of Health	27 May 2020
Staying safe during the COVID-19 pandemic: LASA-OPAN video presented by Dr Norman Swan	12 May 2020
What if I get sick? LASA-OPAN video presented by Dr Norman Swan	12 May 2020
Pandemic Health Intelligence Plan - framework for collecting the information required to support decision making	8 May 2020
COVID-19 Fact Sheet - identifying the symptoms	22 Apr 2020
Impact of COVID-19 in Australia – ensuring the health system can respond	7 Apr 2020
Putting on and Removing PPE: Factsheet and Diagram	7 Apr 2020
Exemptions to the 14-day mandatory quarantine period	5 Apr 2020
Coronavirus Australia App: Department of Health	2 Apr 2020
Frequently Asked Questions: Department of Health	1 Apr 2020
COVID-19 National Health Plan – Supporting the Mental Health of Australians	29 Mar 2020

Survey Results

	LAST UPDATED
LASA COVID19 Survey Results Webinar - view video	8 June 2020
LASA COVID-19 Survey Results Webinar - view slides	8 June 2020
Aged Care Covid-19 Survey Results - Workforce, PPE and Finance	5 June 2020
Home Care Operations Survey Results	18 May 2020
Residential Care Operations Survey Results	11 May 2020

* Resources register last updated 17 September 2020

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If you have a question that isn’t answered in the resources and frequently asked questions on this page, please fill out this form or email health@lasa.asn.au and we will endeavour to source answers for you.