COVID-19 Support

Resources Register

Residential Aged Care

	LAST UPDATED
Residential aged care worker COVID-19 vaccination rates map	Updated weekly
Mandatory COVID-19 vaccination in residential aged care	7 Dec 2021
COVID-19 vaccine aged care readiness toolkit	2 Dec 2021
COVID-19 vaccination FAQs for Aboriginal and Torres Strait Islanders	30 Nov 2021
After your Pfizer Vaccination	9 Nov 2021
Vaccination consent – Information for providers and FAQs	4 Nov 2021
COVID-19 vaccination – Shared decision making guide for women who are pregnant, breastfeeding or planning pregnancy	26 Nov 2021
After your AstraZeneca vaccine	19 Nov 2021
Influenza and COVID vaccination advice: Australian Technical Advisory Group	29 Oct 2021
ATAGI – COVID-19 vaccination – Shared decision making guide for people with immunocompromise	29 Oct 2021
ATAGI – Provider guide to COVID-19 vaccination of people with immunocompromise	29 Oct 2021
COVID-19 Vaccine Eligibility Checker	18 Oct 2021
Aboriginal and Torres Strait Islander vaccine provider resources	14 Oct 2021
How residential aged care workers can get a COVID-19 vaccination	7 Oct 2021
Primary care approach to thrombosis with thrombocytopenia syndrome after COVID-19 AstraZeneca vaccine	25 Sep 2021
Patient information on AstraZeneca - thrombosis with thrombocytopenia syndrome	23 Sep 2021
Information for immunisation providers on thrombosis with thrombocytopenia syndrome (TTS) following COVID-19 vaccination	23 Sep 2021
COVID-19 vaccination – Shared decision making for frail older people, including those in RACFs	23 Sep 2021
Vaccination - shared decision making for people receiving palliative or end-of-life care	23 Sep 2021
Proof of Employment template letter for residential aged care workers	25 Aug 2021
Information for permanent aged care residents – emergency leave	14 Aug 2021
Information for residential aged care providers – emergency leave	13 Aug 2021
Framework - Mandatory vaccination of residential aged care workers	6 Aug 2021
ATAGI clinical guidance on COVID-19 Vaccine in Australia in 2021	4 Aug 2021
Information on Pfizer vaccine	30 July 2021
Information on AstraZeneca vaccine	30 July 2021
COVID-19 vaccination consent form	30 July 2021
ATAGI immunisation provider guide to obtaining informed consent	30 July 2021
Preparing for COVID-19 vaccination	30 July 2021
Information to engage and support residential aged care workers to get a COVID-19 vaccine	28 July 2021
Why is my residential aged care employer asking me if I have received a COVID-19 vaccination?	13 July 2021
Simple information on COVID-19 vaccines (English)	7 July 2021
Simple information on getting ready for your vaccination (English)	7 July 2021
Simple information on what to expect on vaccination day (English)	7 July 2021
Vaccination – New resident entrance protocol flow chart	5 July 2021
OPAN recorded meeting for Sydney aged care residents and families	30 June 2021
AHPPC statement on residential care worker vaccination	29 June 2021
Information for providers to support vaccination of their workforce	21 June 2021
Guidance for RACFs on reporting of COVID-19 vaccinations of the workforce	21 June 2021
ATAGI guidance on the use of multi-dose vials for COVID-19 vaccination	17 June 2021
CDNA Guidelines for COVID-19 Outbreaks in Residential Care Facilities	10 June 2021
COVID-19 aged care grief and trauma support resources	8 June 2021
Independent reviews of COVID outbreaks in aged care facilities	7 June 2021
COVID-19 vaccine – Clinical considerations for vaccine providers	3 June 2021
LASA Resource -Influenza Vaccine Requirements for Employees	2 June 2021
COVID-19 vaccination resource pack for RACFs	30 May 2021
COVID-19 vaccination – Disability service providers toolkit	28 May 2021
Infection prevention and control leads: DoH webpage	12 May 2021
COVID-19 vaccine information for the residential aged care workforce	11 May 2021
COVID-19 vaccination – Triage process and scenario mapping for RACFs	30 Mar 2021
Environmental cleaning and disinfection principles for health and residential care facilities	26 Mar 2021
COVID-19 vaccination – Monitoring and reporting side effects	19 Mar 2021
Priority groups for COVID-19 vaccination program: Phase 1b	19 Mar 2021
COVID-19 vaccination – Consent guidance material for RACFs	18 Mar 2021
Planning checklist for vaccination day in RACFs	18 Mar 2021
What to expect on COVID-19 vaccination day at your RACF	18 Mar 2021
Preparing for Vaccination Roll Out - LASA Members' Guide	17 Mar 2021
Vaccination – Aboriginal and Torres Strait Islander Peoples Implementation Plan	9 Mar 2021
Top 3 COVID-19 vaccine questions - video	9 Mar 2021
COVID-19 allied health group therapy program for RACFs	1 Mar 2021
‘Staff’ definition for Phase 1A vaccination in residential aged and disability care facilities	26 Feb 2021
COVID-19 vaccination - Aged care stakeholder kit	25 Feb 2021
CALD vaccination implementation plan	23 Feb 2021
COVID-19 vaccine campaign resources	19 Feb 2021
COVID-19 vaccination Phase 1A rollout by town, suburb	18 Feb 2021
Update on Australia’s COVID-19 vaccines for residential aged care facilities	17 Feb 2021
Australia's COVID-19 vaccine national roll-out strategy	14 Feb 2021
VACRC Outbreak management plan - good practice guide	5 Feb 2021
COVID-19 vaccine rollout: EoI for primary care participation in Phase 1b	28 Jan 2021
First 24 hours managing COVID-19 in a residential aged care facility	27 Jan 2021
AHPPC statement: COVID-19 and influenza vaccination for aged care workers	23 Jan 2021
Guidelines for Infection Prevention and Control in RACFs: Department of Health	19 Jan 2021
COVID-19 outbreaks in Australian residential aged care facilities	11 Jan 2021
Industry Code for Visiting Residential Aged Care Homes During COVID-19	20 Nov 2020
National aged care visitation guidelines	20 Nov 2020
Visitation recommended actions by tier	19 Nov 2020
National escalation tiers and aged care provider responses	19 Nov 2020
Temporary relocation of residents in emergency situations	11 Nov 2020
Six steps to stop the spread for aged care workers	25 Sep 2020
Six steps to stop the spread for families and visitors	25 Sep 2020
Six steps to stop the spread for aged care residents	25 Sep 2020
Residential Care Template Letter - Employment Confirmation for Staff Travelling to Work	14 April 2020
Residential Care Letter Template - Flu Vaccinations for Staff	7 Apr 2020
Residential Care Letter Template - New Visitor Protocol	23 Mar 2020
Residential Care Letter Template - Precautionary Lockdown	23 Mar 2020

Home and Community Care

	LAST UPDATED
Information on COVID-19 Pfizer vaccine	5 Dec 2021
COVID-19 Guide for Home Care Providers: Department of Health	24 Nov 2021
After your AstraZeneca vaccine	19 Nov 2021
COVID-19 vaccine – Clinical considerations for vaccine providers	10 Nov 2021
After your Pfizer Vaccination	9 Nov 2021
COVID-19 vaccination – Vaccine dose policy	8 Nov 2021
ATAGI immunisation provider guide to obtaining informed consent	4 Nov 2021
Information on COVID-19 AstraZeneca vaccine	3 Nov 2021
COVID-19 vaccination consent form	28 Oct 2021
Aboriginal and Torres Strait Islander vaccine provider resources	14 Oct 2021
ATAGI guidance on the use of multi-dose vials for COVID-19 vaccination	14 Oct 2021
Vaccination – Shared decision making guide for people receiving palliative care or end-of-life care	23 Sep 2021
Patient information sheet on AstraZeneca COVID-19 vaccine and thrombosis with thrombocytopenia syndrome	23 Sep 2021
COVID-19 aged care grief and trauma support resources	27 Aug 2021
LASA guide for HACC providers - supporting access to COVID-19 vaccination	5 Aug 2021
LASA Resource - Influenza Vaccine Requirements for Employees	3 June 2021
COVID-19 vaccination for staff - LASA resource	4 May 2021
COVID-19 Information on Routine Environmental Cleaning and Disinfection in the Community	30 Nov 2020
Information sheet for people who have an aged care worker visiting them at home	9 Sep 2020
COVID-19 and the CHSP - information for clients, families and carers	8 Sep 2020
COVID-19 – It’s ok to have home care	8 Sep 2020
Seeing family and friends and living in the community	8 Sep 2020
Information for in-home care workers: Department of Health	3 Sep 2020
COVID-19 emergency funding for CHSP	17 Aug 2020
ACQSC assessment of home services for COVID response plans	31 July 2020
Easing of COVID-19 restrictions in Australia - fact sheet	14 July 2020
ACQSC: Are you alert and ready - Home Care Services	1 July 2020
Department of Health Home Care Provider Survey – analysis of data collected	22 June 2020
COVID-19 changes to CHSP flexibility provisions	18 June 2020
Other support and programme initiatives for CHSP providers	10 June 2020
Care at home during COVID-19: LASA-OPAN video presented by Dr Norman Swan	12 May 2020
LASA Infection Control Plan Template for Home and Community Care	24 Apr 2020
Community Visitors Scheme: COVID-19 FAQs for Auspices	22 Apr 2020
Assistance with Food and Meals for Older Australians Impacted by COVID-19	14 Apr 2020
Home Care Letter Template - Employment Confirmation for Staff Travelling to Work	14 Apr 2020
Interim Home Care Provider Preparedness Checklist - prepared by LASA Home Care Specialists	19 Mar 2020
LASA Factsheet: Providing In-Home Care	2 Apr 2020
LASA Preparedness Checklist for Home and Community Care	2 Apr 2020
Home Care Client Letter Template	23 Mar 2020

Retirement Living and Seniors Housing

	LAST UPDATED
LASA Influenza Vaccine Requirements for Employees - updated	3 June 2021
Receptionist checklist during COVID-19 pandemic	17 Dec 2020
COVID-19 – It’s ok to have home care	8 Sep 2020
Department of Health: Advice for Retirement Villages	4 Sep 2020
COVID-19 advice for retirement villages	4 Sep 2020
Why testing is so important: fact sheet	7 Aug 2020
Retirement Village Letter Template - New Health Guidelines	23 Mar 2020

Case and Outbreak Management

	LAST UPDATED
Listing areas of COVID-19 local transmission as hotspots	Updated regularly
Are cloth face masks likely to provide protection against COVID-19?	10 June 2021
The use of face masks and respirators in the context of COVID-19	10 June 2021
ICEG guidelines on cleaning and disinfection of face shields	10 June 2021
National Aged Care Emergency Response: surge workforce program	3 May 2021
Australia's COVID-19 Vaccine and Treatment Strategy	23 April 2021
First 24 hours managing COVID-19 in a residential aged care facility	27 Jan 2021
COVID-19 response matrix (Victoria)	31 Dec 2020
Review of Dorothy Henderson Lodge COVID-19 Outbreak (NSW)	16 Dec 2020
COVID-19 Lessons Learned for Age Service Providers: LASA Resource	25 Nov 2020
National aged care guidance – escalation tiers and aged care provider responses	19 Nov 2020
National Contact Tracing Review	13 Nov 2020
Six steps to stop the spread for aged care workers	30 Sep 2020
Guidance for people tested for COVID-19	10 Sep 2020
TORs for the Aged Care Advisory Group to the APHPPC	24 Aug 2020
Newmarch House Outbreak: Independent Review Final Report	24 Aug 2020
Newmarch House Outbreak Independent Review Final Report: NSW Health response	24 Aug 2020
DesignYour Train the Trainer Program: QLD Health	24 Aug 2020
Train the trainer session plan: QLD Health	24 Aug 2020
PPE training session plan: QLD Health	24 Aug 2020
Example assessment tool PPE: QLD Health	24 Aug 2020
AHPPC statement on the national COVID-19 response for RACFs	22 Aug 2020
Australian Government’s Guide to Establishment of an Aged Care Health Emergency Response Operations Centre	21 Aug 2020
Respiratory Outbreak Surveillance Line List	20 Aug 2020
Criteria for the release of persons recovered from COVID-19 from isolation	13 Aug 2020
DoH - Do I need to wear a mask?	11 Aug 2020
Employee confirmation for travel during lockdown - LASA template letter	5 Aug 2020
ACQSC letter - checks of infection control practices and correct use of PPE	31 July 2020
Case studies of successful outbreak management in aged care services	24 July 2020

Workforce Issues

	LAST UPDATED
COVID19 mental health campaign resources	13 Jan 2021
Guidance on practical steps to prepare for and implement a single site workforce	4 Jan 2021
LASA COVID-19 Government Funding Resource	Dec 2020
Employee confirmation - essential worker for travel during lockdown	20 Nov 2020
Employee confirmation - essential worker for school attendance	20 Nov 2020
Employee confirmation - essential worker for childcare attendance	20 Nov 2020
Secondary employment spreadsheet - LASA template	18 Nov 2020
COVID-19 at second place of employment record - LASA template	18 Nov 2020
Workforce management plan and form - LASA template	16 Nov 2020
Workforce Retention Bonus Grant – Residential Care And Home Care	13 Nov 2020
Aged Care COVID-19 Grief and Trauma Support Package	26 Oct 2020
Budget 2020-21: Aged Care – supporting Workforce Industry Council reforms	6 Oct 2020
Video: Returning to work for aged care staff	20 Sep 2020
Template: COVID Secondary Employment Policy and Form	17 Sep 2020
New mental health clinics to support Victorians	14 Sep 2020
Mental health and wellbeing support for employees during the COVID-19 pandemic	9 Sep 2020
Listing of COVID-19 hotspots for the purpose of provision of Commonwealth support	4 Sep 2020
Support for Aged Care Workers in COVID-19: Grant Opportunity 4215 Addendum Number 4	4 Sep 2020
Coronavirus and Australian Workplace Laws: Fair Work Ombudsman	27 Aug 2020
National Aged Care Emergency Response (NACER) - Provider Briefing Pack	20 Aug 2020
National Aged Care Emergency Response (NACER) - Employee Briefing Pack	20 Aug 2020
Aged Care Workforce Retention Payment: September 2020 Variation Request and Declaration	20 Aug 2020
Aged Care Workforce Retention Grant Opportunity Guidelines: Addendum number 2	19 Aug 2020
Aged Care Workforce Retention Grant Opportunity Guidelines: Addendum number 1	19 Aug 2020
Aged Care Workforce Retention Grant Opportunity Guidelines	19 Aug 2020
Looking after your mental health - video	17 Aug 2020
Aged Care Workforce Retention Payment enquiry form	7 Aug 2020
Aged Care Workforce Retention Payment enquiry process flow chart	7 Aug 2020
Support for Aged Care Workers in COVID-19: Grant Opportunity	5 Aug 2020
VIC Worker Permit Scheme - form for permitted workers during COVID restrictions	5 Aug 2020
Employee confirmation for travel durng lockdown - LASA template letter	5 Aug 2020
COVID-19 Aged Care Assistant Employment Program	31 July 2020
Aged Care Workers Travel and Accommodation Support in designated Victorian COVID-19 areas	29 July 2020
Aged care workforce retention bonus: FAQs for aged care providers	15 July 2020
Aged care workforce retention bonus: FAQs for aged care workers	15 July 2020
When you should seek medical advice and why testing is so important: fact sheet	14 July 2020
Paid Pandemic Leave Decision - Fair Work Commission	8 July 2020
COVID-19 aged care workforce measures - FAQs	3 July 2020
Aged Care Workforce Retention Bonus FAQs - Department of Health	17 June 2020
Further details on the aged care workforce retention bonus payment	11 June 2020
Delivering Aged Care Services in a 'Living With-COVID-19' World - LASA Resource	4 June 2020
Working arrangements for the health and aged care workforce during COVID-19	2 June 2020
Mental health issues associated with coping with coronavirus: Dr Norman Swan ABC video	6 May 2020
COVID-19 Information for Employers: Department of Health	2 May 2020

Media Templates for Providers

	LAST UPDATED
COVID-19 Risk Assessment Tool: LASA Template	20 Nov 2020
Template: COVID Secondary Employment Policy and Form	17 Sep 2020
Aged care facilities – contact details template	24 Aug 2020
Aged care facilities – ongoing communications guidance	24 Aug 2020
Aged care facilities – initial communications guidance	24 Aug 2020
Aged care facilities – establishing communications	24 Aug 2020
Employee confirmation for travel durng lockdown - LASA template letter	5 Aug 2020
Template Letter to your Local MP re Retention Bonus	10 June 2020
Media Planning for an Infection Outbreak in Your Community	9 Apr 2020
COVID-19 Template Media Release for Providers	9 Apr 2020
COVID-19 Interview Notes for Providers	9 Apr 2020
Template Media Release - Confirmed COVID-19 Case	23 Mar 2020
Planning for a COVID-19 Outbreak in Your Community	23 Mar 2020
Home Care Client Letter Template	23 Mar 2020
Residential Care Letter Template - New Visitor Protocol	23 Mar 2020
Residential Care Letter Template - Precautionary Lockdown	23 Mar 2020
Residential Care Letter Template - Lockdown due to COVID-19 case	23 Mar 2020
Retirement Village Letter Template - New Health Guidelines	23 Mar 2020
Retirement Village Letter Template - Lockdown	23 Mar 2020

Campaign Materials for Providers

	LAST UPDATED
COVID19 mental health campaign resources	13 Jan 2021
COVID-19 campaign resources: Department of Health	27 Oct 2020
Putting on and taking off personal protective equipment – posters	9 Oct 2020
Video: Returning to work for aged care staff	20 Sep 2020
Video: How to clean a face shield	20 Sep 2020
Video: How to don and doff a face shield	20 Sep 2020
COVID-19 Resources for Aboriginal and Torres Strait Islander People and Remote Communities	8 Sep 2020
LASA Webinar: Navigating COVID-19 Communications	25 Aug 2020
Restrictions in Victoria - video	17 Aug 2020
Looking after your mental health - video	17 Aug 2020
COVID-19 Poster – Supporting older Australians	4 Aug 2020
Poster: Protecting you from coronavirus	21 May 2020
Translated COVID-19 Resources	17 May 2020
Keeping residential care services safe: LASA-OPAN video presented by Dr Norman Swan	12 May 2020
Care at home during the COVID-19 pandemic: LASA-OPAN video presented by Dr Norman Swan	12 May 2020
Staying safe during the COVID-19 pandemic: LASA-OPAN video presented by Dr Norman Swan	12 May 2020
What if I get sick? LASA-OPAN video presented by Dr Norman Swan	12 May 2020
Caring for people with dementia: LASA-OPAN video presented by Dr Norman Swan	12 May 2020
COVID-19 flu vaccination poster for aged care facilities	4 May 2020
COVIDSafe app campaign resources	4 May 2020
Instagram or Facebook - COVIDSafe keep you and your family safe	29 Apr 2020
Twitter tile - download COVIDSafe today	29 Apr 2020
COVIDSafe App Poster - Know faster if you've come in contact with coronavirus	29 Apr 2020
Coronavirus Video - Stay Informed	19 Apr 2020
Coronavirus video - Stay at Home	19 Apr 2020
COVID-19 Video: Wearing Personal Protective Equipment in Aged Care	15 Apr 2020
Video - Wearing PPE in Aged Care: Department of Health	14 Apr 2020
Campaign Resources in a Range of Languages: NSW Health	31 Mar 2020
Video - Older Australians: Department of Health	24 Mar 2020
Video - Social Distancing: Department of Health	24 Mar 2020
Video - Help Stop the Spread: Department of Health	24 Mar 2020
Video - Good Hygiene Starts Here: Department of Health	24 Mar 2020
Video - Stay Informed: Department of Health	24 Mar 2020
Change of Hours Poster	22 Mar 2020
Good Hygiene Practices Poster	22 Mar 2020
World Health Organisation COVID19 advice for public (including downloadable posters)	18 Mar 2020
COVID-19 Resources in English	15 Mar 2020

Member Communications Showcase


Outlook Gardens comprehensive monitoring spreadsheet
Respiratory Outbreak Surveillance Line List - Southern Cross Care
Pre-consent to alternative accommodation arrangements - GenU Karingal St Laurence
COVID-19 Enhanced Resident Protection Measures - Bolton Clarke
AMCS Initiatives to Support Seniors During COVID
COVID-19 Assessment: Resident day trips, overnight or extended stays - Sarina Aged Care
COVID-19 Risk Assessment Template - Barunga Village
COVID-19 Information Pack - Clinpath Pathology
COVID-19 Safety and Restart Checklist - Gen U
COVID-19 Outbreak Checklist May 2020 - Sundale
Emergency Management Plan - Shepparton Villages
Letter to Families - Flu Vaccine and Visitations - Shepparton Villages
Staff Memo - Flu Vaccine and Visitations - Shepparton Villages
Employee Health Declaration Form - Beauaraba Living
Visitor Health Declaration Form - Beauaraba Living
Visitor Declaration Form - Bundaleer Lodge Nursing Home
Employee Flu Vaccination Badge - Alwyndor Aged Care
COVID-19 Staff Briefing Video Following a COVID-19 Outbreak - BaptistCare
Declaration Process for Visitors Entering a Retirement Village - Ryman Healthcare
Declaration Form for Team Members, Visitors & Contractors - RymanHealthcare
Declined Entry Flyer for Security Concierge - Ryman Healthcare
Main Entry Sign - Ryman Healthcare
Village Checkpoint Media Guidelines - Ryman Healthcare
Security Access Guidelines - Ryman Healthcare
Risk Assessment: Traffic Management at Villages During Covid-19 - Ryman Healthcare
Restricted Visits Poster Concept - Cooinda
Staff Availability Survey Template - Eventide
Governance Institute of Australia – Is your business continuity ready for coronavirus?
Pandemic Risk Hub - Marsh
Ansvar Risk Alert - Pandemic Risk
What is the impact on retirement village services charges? - MinterEllison

Survey Results

	LAST UPDATED
LASA COVID19 Survey Results Webinar - view video	8 June 2020
LASA COVID-19 Survey Results Webinar - view slides	8 June 2020
Aged Care Covid-19 Survey Results - Workforce, PPE and Finance	5 June 2020
Home Care Operations Survey Results	18 May 2020
Residential Care Operations Survey Results	11 May 2020

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If you have a question that isn’t answered in the resources and frequently asked questions on this page, please fill out this form or email health@lasa.asn.au and we will endeavour to source answers for you.