COVID-19 Support

Resources Register

Preparedness and Prevention - Residential Care Resources

 LAST UPDATED
COVID-19 vaccine information for the residential aged care workforce11 May 2021
Information to engage and support residential aged care workers to get a COVID-19 vaccine11 May 2021
How residential aged care workers can get a COVID-19 vaccination11 May 2021
LASA Influenza Vaccination Resource6 May 2021
COVID-19 vaccination for staff - LASA resource5 May 2021
COVID-19 vaccine roll out update5 May 2021
COVID-19 vaccination – Commonwealth aged care doses administered5 May 2021
COVID-19 vaccination – Commonwealth primary care doses administered5 May 2021
COVID-19 vaccination – Cumulative doses administered by channel5 May 2021
COVID-19 vaccine – Clinical considerations for vaccine providers5 May 2021
ATAGI decision guide for people receiving palliative care or end-of-life care4 May 2021
ATAGI guidance on the use of multi-dose vials for COVID-19 vaccination4 May 2021
COVID-19 vaccination consent form4 May 2021
After your AstraZeneca vaccine4 May 2021
Information on COVID-19 AstraZeneca vaccine4 May 2021
ATAGI immunisation provider guide to obtaining informed consent 4 May 2021
atient information sheet on AstraZeneca COVID-19 vaccine and thrombosis with thrombocytopenia syndrome4 May 2021
Aboriginal and Torres Strait Islander vaccine provider resources4 May 2021
COVID-19 vaccination resource pack for RACFs27 Apr 2021
After your Pfizer (CORMIRNATY) Vaccination13 Apr 2021
Information on COVID-19 Pfizer (Comirnaty) vaccine10 Apr 2021
Preparing for COVID-19 vaccination10 Apr 2021
COVID-19 vaccination – Triage process and scenario mapping for RACFs30 Mar 2021
CDNA Guidelines for COVID-19 Outbreaks in Residential Care Facilities26 Mar 2021
Environmental cleaning and disinfection principles for health and residential care facilities26 Mar 2021
COVID-19 vaccination – Monitoring and reporting side effects19 Mar 2021
Priority groups for COVID-19 vaccination program: Phase 1b19 Mar 2021
COVID-19 vaccination – Consent guidance material for RACFs18 Mar 2021
Planning checklist for vaccination day in RACFs18 Mar 2021
What to expect on COVID-19 vaccination day at your RACF18 Mar 2021
Preparing for Vaccination Roll Out - Members' Guide17 Mar 2021
Influenza and COVID vaccination advice: Australian Technical Advisory Group 12 Mar 2021
COVID-19 vaccine aged care readiness toolkit10 Mar 2021
COVID-19 Vaccination Program – Aboriginal and Torres Strait Islander Peoples Implementation Plan9 Mar 2021
Top 3 COVID-19 vaccine questions - video9 Mar 2021
COVID-19 Vaccine Eligibility Checker8 Mar 2021
COVID-19 vaccination – Disability service providers toolkit5 Mar 2021
COVID-19 allied health group therapy program for RACFs1 Mar 2021
‘Staff’ definition for Phase 1A vaccination in residential aged and disability care facilities26 Feb 2021
ATAGI clinical guidance on COVID-19 Vaccine in Australia in 202126 Feb 2021
COVID-19 vaccination - Aged care stakeholder kit25 Feb 2021
CALD vaccination implementation plan23 Feb 2021
COVID-19 vaccine campaign resources19 Feb 2021
COVID-19 vaccination Phase 1A rollout by town, suburb18 Feb 2021
Update on Australia’s COVID-19 vaccines for residential aged care facilities17 Feb 2021
COVID-19 vaccination FAQs for Aboriginal and Torres Strait Islanders16 Feb 2021
Australia's COVID-19 vaccine national roll-out strategy14 Feb 2021
VACRC Outbreak management plan - good practice guide5 Feb 2021
COVID-19 vaccine rollout: EoI for primary care participation in Phase 1b28 Jan 2021
First 24 hours managing COVID-19 in a residential aged care facility27 Jan 2021
AHPPC statement: COVID-19 and influenza vaccination for aged care workers23 Jan 2021
Guidelines for Infection Prevention and Control in RACFs: Department of Health19 Jan 2021
COVID-19 outbreaks in Australian residential aged care facilities11 Jan 2021
Industry Code for Visiting Residential Aged Care Homes During COVID-1920 Nov 2020
National aged care visitation guidelines20 Nov 2020
Visitation recommended actions by tier19 Nov 2020
National escalation tiers and aged care provider responses19 Nov 2020
Temporary relocation of residents in emergency situations11 Nov 2020
Infection prevention and control leads: DoH webpage10 Nov 2020
Requirement to appoint an infection prevention and control lead - DoH letter9 Nov 2020
Aged Care Minister's letter to providers about infection prevention and control leads9 Nov 2020
Minimum requirements: Use of masks or respirators in areas with significant community transmission26 Oct 2020
COVID-19 outbreaks in Australian residential aged care facilities9 Oct 2020
Information for residential aged care providers – emergency leave25 Sep 2020
Information for permanent aged care residents – emergency leave25 Sep 2020
Six steps to stop the spread for aged care workers25 Sep 2020
Six steps to stop the spread for families and visitors25 Sep 2020
Six steps to stop the spread for aged care residents25 Sep 2020
Information for permanent aged care residents – emergency leave10 Sep 2020
Listing of COVID-19 hotspots for the purpose of provision of Commonwealth support4 Sep 2020
Support for Aged Care Workers in COVID-19: Grant Opportunity 4215 Addendum Number 44 Sep 2020
Significant growth in ACQSC regulatory activities for aged care in the context of COVID-191 Sep 2020
Transitions between hospital and RACFs during COVID-19: QLD Health discharge letter1 Sep 2020
Transitions between hospital and RACFs during COVID-19: QLD Health guidance document1 Sep 2020
Preparing and Responding - Outbreak Management Guidance for RACFs in QLD1 Sep 2020
ICEG guidelines on cleaning and disinfection of protective eyewear in RACFs24 Aug 2020
Dementia Support Australia fact sheet: understanding and managing behaviours in a time of pandemic24 Aug 2020
Testing Strategies for RACFs - QLD Health20 Aug 2020
Taking resident home from an RACF during an outbreak (VIC)12 Aug 2020
Requirements for bringing loved ones home during COVID-1912 Aug 2020
ICEG guidelines on cleaning and disinfection of face shields11 Aug 2020
ACQSC webinar for NSW/QLD RACFs - monitoring/supporting you to prepare for/respond to an outbreak11 Aug 2020
NSW CHO recommendation to limit staff working across facilities7 Aug 2020
COVID-19 information for workers in residential aged care facilities7 Aug 2020
Information for permanent aged care residents – emergency leave7 Aug 2020
Support for Aged Care Workers in COVID-19: Grant Opportunity 42155 Aug 2020
ACQSC checks on infection control practices and correct use of PPE31 July 2020
Guiding Principles for Victorian Residential Aged Care - Support Hub30 July 2020
ACQSC self-assessment contact survey for residential services30 July 2020
Statement clarifying implementation of Guiding Principles for residential aged care25 July 2020
Are cloth face masks likely to provide protection against COVID-19?24 July 2020
Guiding Principles for residential aged care – keeping Victorian residents and workers safe22 July 2020
Victorian mobile testing clinics for RACFs that do not have a COVID-19 outbreak22 July 2020
Victorian restrictions on visitors to care facilities22 July 2020
Victorian RACF Outbreak Pack17 July 2020
Rapid Response: QLD Residential Aged Care Facilities15 July 2020
Easing of COVID-19 restrictions in Australia - fact sheet14 July 2020
When you should seek medical advice and why testing is so important: fact sheet14 July 2020
Commonwealth and NSW protocol to help manage a COVID-19 outbreak in a NSW RACF10 July 2020
COVID-19 information for residential respite providers22 June 2020
Information for families and residents on restricted visits to RACFs: Department of Health19 June 2020
AHPPC update to residential aged care facilities about minimising the impact of COVID-1919 June 2020
SA Government: COVID-19 Emergency Management (Residential Aged Care Facilities)18 June 2020
Emergency leave: Information for residential aged care providers17 June 2020
COVID-19 questions for consumers to ask of residential services: ACQSC15 June 2020
COVID-19 Outbreak Management in Residential Care Facilities: Department of Health4 June 2020
Guideline for Management of COVID-19 in Residential Care Facilities - SA Health2 June 2020
Information for Residential Aged Care Facilities - SA Health2 June 2020
Service Compliance Ratings: Information for residential aged care service providers27 May 2020
Information for primary health care services supporting people with disability26 May 2020
Industry Code for Visiting Residential Aged Care Homes During COVID-19: ACQSC Fact Sheet21 May 2020
Information for support workers on COVID-19 testing for people with disability21 May 2020
Receptionist checklist during COVID-19 pandemic21 May 2020
Lessons from the COVID-19 Coalface - Residential Care19 May 2020
Managing COVID-19 in residential aged care19 May 2020
Keeping residential care services safe: LASA-OPAN video presented by Dr Norman Swan12 May 2020
Community Visitors Scheme: COVID-19 FAQs for Auspices22 Apr 2020
MBS Telehealth Services and Increased Practice Incentive Payments20 Apr 2020
Management and Operational Plan for People with Disability19 Apr 2020
Information for workers in residential aged care facilities: Department of Health7 Apr 2020
Residential Care Template Letter - Employment Confirmation for Staff Travelling to Work14 April 2020
Residential Care Letter Template - Flu Vaccinations for Staff7 Apr 2020
COVID-19 Environmental Cleaning and Disinfection for Health and Residential Care Facilities26 Mar 2020
Residential Care Letter Template - New Visitor Protocol23 Mar 2020
Residential Care Letter Template - Precautionary Lockdown23 Mar 2020
WHO Infection Prevention and Control for Long-Term Care Facilities (COVID-19)21 Mar 2020

Preparedness and Prevention - Home and Community Care Resources

 LAST UPDATED
LASA Influenza Vaccination Resource6 May 2021
COVID-19 vaccination for staff - LASA resource5 May 2021
COVID-19 vaccine roll out update5 May 2021
COVID-19 vaccination – Commonwealth aged care doses administered5 May 2021
COVID-19 vaccination – Commonwealth primary care doses administered5 May 2021
COVID-19 vaccination – Cumulative doses administered by channel5 May 2021
COVID-19 vaccine – Clinical considerations for vaccine providers5 May 2021
ATAGI decision guide for people receiving palliative care or end-of-life care4 May 2021
ATAGI guidance on the use of multi-dose vials for COVID-19 vaccination4 May 2021
COVID-19 vaccination consent form4 May 2021
After your AstraZeneca vaccine4 May 2021
Information on COVID-19 AstraZeneca vaccine4 May 2021
ATAGI immunisation provider guide to obtaining informed consent 4 May 2021
atient information sheet on AstraZeneca COVID-19 vaccine and thrombosis with thrombocytopenia syndrome4 May 2021
Aboriginal and Torres Strait Islander vaccine provider resources4 May 2021
After your Pfizer (CORMIRNATY) Vaccination13 April 2021
Information on COVID-19 Pfizer (Comirnaty) vaccine10 April 2021
COVID-19 and the CHSP - information for clients, families and carers8 Sep 2020
COVID-19 – It’s ok to have home care8 Sep 2020
Seeing family and friends and living in the community8 Sep 2020
COVID-19 emergency funding for CHSP17 Aug 2020
ACQSC assessment of home services for COVID response plans31 July 2020
Easing of COVID-19 restrictions in Australia - fact sheet14 July 2020
ACQSC: Are you alert and ready - Home Care Services1 July 2020
Department of Health Home Care Provider Survey – analysis of data collected22 June 2020
COVID-19 changes to CHSP flexibility provisions18 June 2020
Other support and programme initiatives for CHSP providers10 June 2020
COVID-19 Guide for Home Care Providers: Department of Health20 May 2020
Managing COVID-19 in home care19 May 2020
COVID-19 Information on Routine Environmental Cleaning and Disinfection in the Community15 May 2020
Care at home during COVID-19: LASA-OPAN video presented by Dr Norman Swan12 May 2020
Information for in-home care workers: Department of Health30 Apr 2020
LASA Infection Control Plan Template for Home and Community Care24 Apr 2020
Community Visitors Scheme: COVID-19 FAQs for Auspices22 Apr 2020
Information sheet for people who have an aged care worker visiting them at home16 Apr 2020
Assistance with Food and Meals for Older Australians Impacted by COVID-1914 Apr 2020
Home Care Letter Template - Employment Confirmation for Staff Travelling to Work14 Apr 2020
Interim Home Care Provider Preparedness Checklist - prepared by LASA Home Care Specialists19 Mar 2020
LASA Factsheet: Providing In-Home Care2 Apr 2020
LASA Preparedness Checklist for Home and Community Care2 Apr 2020
Home Care Client Letter Template23 Mar 2020
In Home and Community Aged Care COVID-19 Preparedness Webinar15 Mar 2020

Case and Outbreak Management

 LAST UPDATED
Listing areas of COVID-19 local transmission as hotspots27 Feb 2021
CDNA National Guidelines for Public Health Units11 Jan 2021
COVID-19 response matrix (Victoria)31 Dec 2020
COVID-19 Lessons Learned for Age Service Providers: LASA Resource25 Nov 2020
National aged care guidance – escalation tiers and aged care provider responses19 Nov 2020
Guidance on use of PPE in non-inpatient healthcare settings during COVID-1919 Nov 2020
First 24 hours managing COVID-19 in a residential aged care facility17 Nov 2020
National Contact Tracing Review13 Nov 2020
Guidance for Isolated and Quarantined Staff in Victoria17 Sep 2020
National Aged Care Emergency Response: surge workforce program17 Sep 2020
Recommended minimum requirements for the use of masks or respirators in areas with significant community transmission11 Sep 2020
Guidance for people tested for COVID-1910 Sep 2020
The use of face masks and respirators in the context of COVID-199 Sep 2020
Managing coronavirus clinical waste in Victoria31 Aug 2020
Review of Dorothy Henderson Lodge COVID-19 Outbreak (NSW)27 Aug 2020
Victorian Aged Care Response Centre – key contacts for families of aged care residents25 Aug 2020
TORs for the Aged Care Advisory Group to the APHPPC24 Aug 2020
Newmarch House Outbreak: Independent Review Final Report24 Aug 2020
Newmarch House Outbreak Independent Review Final Report: NSW Health response24 Aug 2020
DesignYour Train the Trainer Program: QLD Health24 Aug 2020
Train the trainer session plan: QLD Health24 Aug 2020
PPE training session plan: QLD Health24 Aug 2020
Example assessment tool PPE: QLD Health24 Aug 2020
AHPPC statement on the national COVID-19 response for RACFs22 Aug 2020
Australian Government’s Guide to Establishment of an Aged Care Health Emergency Response Operations Centre21 Aug 2020
Victorian Aged Care Response Centre – Personal protective equipment FAQs20 Aug 2020
Respiratory Outbreak Surveillance Line List20 Aug 2020
Australia's COVID-19 Vaccine and Treatment Strategy18 Aug 2020
Regulatory actions to support Victorian aged care during COVID-1917 Aug 2020
Revised Australian criteria for the release of persons recovered from COVID-19 from isolation13 Aug 2020
DoH - Do I need to wear a mask?11 Aug 2020
ICEG guidelines on cleaning and disinfection of face shields11 Aug 2020
PPE guidance for VIC outreach home-based care, residential care and client visits11 Aug 2020
Royal Commission transcripts - aged care response to COVID-19 10 Aug 2020
Victorian Worker Permit Scheme - form for permitted workers during COVID restrictions5 Aug 2020
Employee confirmation for travel during lockdown - LASA template letter5 Aug 2020
ACQSC letter - checks of infection control practices and correct use of PPE31 July 2020
Six steps to stop the spread for aged care workers30 July 2020
Case studies of successful outbreak management in aged care services24 July 2020
Are cloth face masks likely to provide protection against COVID-19?24 July 2020
Guiding Principles for residential aged care – keeping Victorian residents and workers safe22 July 2020
What to expect during a COVID-19 outbreak: A4 Guide for residents in aged care homes20 July 2020
What to expect during a COVID-19 outbreak: A3 Poster for residents in aged care homes20 July 2020
ACQSC Commissioner: Statement on COVID-19 outbreaks in Victorian aged care services16 July 2020
Victorian RACF Outbreak Pack17 July 2020
Rapid Response: COVID-19 in a Queensland RACF15 July 2020
LASA Situation Report Template15 June 2020
COVID-19 Outbreak Management in Residential Care Facilities: Department of Health4 June 2020
Lessons from the COVID-19 Coalface - Residential Care19 May 2020

Workforce

 LAST UPDATED
COVID19 mental health campaign resources13 Jan 2021
Guidance on practical steps to prepare for and implement a single site workforce4 Jan 2021
LASA COVID-19 Government Funding ResourceDec 2020
Employee confirmation - essential worker for travel during lockdown20 Nov 2020
Employee confirmation - essential worker for school attendance20 Nov 2020
Employee confirmation - essential worker for childcare attendance20 Nov 2020
Secondary employment spreadsheet - LASA template18 Nov 2020
COVID-19 at second place of employment record - LASA template18 Nov 2020
Workforce management plan and form - LASA template16 Nov 2020
Workforce Retention Bonus Grant – Residential Care And Home Care13 Nov 2020
Aged Care COVID-19 Grief and Trauma Support Package26 Oct 2020
Budget 2020-21: Aged Care – supporting Workforce Industry Council reforms6 Oct 2020
Video: Returning to work for aged care staff20 Sep 2020
Template: COVID Secondary Employment Policy and Form17 Sep 2020
New mental health clinics to support Victorians14 Sep 2020
Mental health and wellbeing support for employees during the COVID-19 pandemic9 Sep 2020
Listing of COVID-19 hotspots for the purpose of provision of Commonwealth support4 Sep 2020
Support for Aged Care Workers in COVID-19: Grant Opportunity 4215 Addendum Number 44 Sep 2020
Coronavirus and Australian Workplace Laws: Fair Work Ombudsman27 Aug 2020
National Aged Care Emergency Response (NACER) - Provider Briefing Pack20 Aug 2020
National Aged Care Emergency Response (NACER) - Employee Briefing Pack20 Aug 2020
Aged Care Workforce Retention Payment: September 2020 Variation Request and Declaration20 Aug 2020
Aged Care Workforce Retention Grant Opportunity Guidelines: Addendum number 219 Aug 2020
Aged Care Workforce Retention Grant Opportunity Guidelines: Addendum number 119 Aug 2020
Aged Care Workforce Retention Grant Opportunity Guidelines19 Aug 2020
Looking after your mental health - video17 Aug 2020
Aged Care Workforce Retention Payment enquiry form7 Aug 2020
Aged Care Workforce Retention Payment enquiry process flow chart7 Aug 2020
Support for Aged Care Workers in COVID-19: Grant Opportunity5 Aug 2020
VIC Worker Permit Scheme - form for permitted workers during COVID restrictions5 Aug 2020
Employee confirmation for travel durng lockdown - LASA template letter5 Aug 2020
COVID-19 Aged Care Assistant Employment Program31 July 2020
Aged Care Workers Travel and Accommodation Support in designated Victorian COVID-19 areas29 July 2020
Aged care workforce retention bonus: FAQs for aged care providers 15 July 2020
Aged care workforce retention bonus: FAQs for aged care workers 15 July 2020
When you should seek medical advice and why testing is so important: fact sheet14 July 2020
Paid Pandemic Leave Decision - Fair Work Commission8 July 2020
COVID-19 aged care workforce measures - FAQs3 July 2020
Aged Care Workforce Retention Bonus FAQs - Department of Health17 June 2020
Further details on the aged care workforce retention bonus payment11 June 2020
Delivering Aged Care Services in a 'Living With-COVID-19' World - LASA Resource4 June 2020
Working arrangements for the health and aged care workforce during COVID-192 June 2020
Mental health issues associated with coping with coronavirus: Dr Norman Swan ABC video6 May 2020
COVID-19 Information for Employers: Department of Health2 May 2020

Campaign Materials for Providers

 LAST UPDATED
COVID19 mental health campaign resources13 Jan 2021
COVID-19 campaign resources: Department of Health27 Oct 2020
Putting on and taking off personal protective equipment – posters9 Oct 2020
Video: Returning to work for aged care staff20 Sep 2020
Video: How to clean a face shield20 Sep 2020
Video: How to don and doff a face shield20 Sep 2020
COVID-19 Resources for Aboriginal and Torres Strait Islander People and Remote Communities8 Sep 2020
LASA Webinar: Navigating COVID-19 Communications25 Aug 2020
Restrictions in Victoria - video17 Aug 2020
Looking after your mental health - video17 Aug 2020
COVID-19 Poster – Supporting older Australians4 Aug 2020
Poster: Protecting you from coronavirus21 May 2020
Translated COVID-19 Resources17 May 2020
Keeping residential care services safe: LASA-OPAN video presented by Dr Norman Swan12 May 2020
Care at home during the COVID-19 pandemic: LASA-OPAN video presented by Dr Norman Swan12 May 2020
Staying safe during the COVID-19 pandemic: LASA-OPAN video presented by Dr Norman Swan12 May 2020
What if I get sick? LASA-OPAN video presented by Dr Norman Swan12 May 2020
Caring for people with dementia: LASA-OPAN video presented by Dr Norman Swan12 May 2020
COVID-19 flu vaccination poster for aged care facilities4 May 2020
COVIDSafe app campaign resources4 May 2020
Instagram or Facebook - COVIDSafe keep you and your family safe29 Apr 2020
Twitter tile - download COVIDSafe today29 Apr 2020
COVIDSafe App Poster - Know faster if you've come in contact with coronavirus29 Apr 2020
Coronavirus Video - Stay Informed19 Apr 2020
Coronavirus video - Stay at Home19 Apr 2020
COVID-19 Video: Wearing Personal Protective Equipment in Aged Care15 Apr 2020
Video - Wearing PPE in Aged Care: Department of Health14 Apr 2020
Campaign Resources in a Range of Languages: NSW Health31 Mar 2020
Video - Older Australians: Department of Health24 Mar 2020
Video - Social Distancing: Department of Health24 Mar 2020
Video - Help Stop the Spread: Department of Health24 Mar 2020
Video - Good Hygiene Starts Here: Department of Health24 Mar 2020
Video - Stay Informed: Department of Health24 Mar 2020
Change of Hours Poster22 Mar 2020
Good Hygiene Practices Poster22 Mar 2020
World Health Organisation COVID19 advice for public (including downloadable posters)18 Mar 2020
COVID-19 Resources in English15 Mar 2020

Member Communications Showcase

  
Outlook Gardens comprehensive monitoring spreadsheet
Respiratory Outbreak Surveillance Line List - Southern Cross Care
Pre-consent to alternative accommodation arrangements - GenU Karingal St Laurence
COVID-19 Enhanced Resident Protection Measures - Bolton Clarke
AMCS Initiatives to Support Seniors During COVID
COVID-19 Assessment: Resident day trips, overnight or extended stays - Sarina Aged Care
COVID-19 Risk Assessment Template - Barunga Village
COVID-19 Information Pack - Clinpath Pathology
COVID-19 Safety and Restart Checklist - Gen U
COVID-19 Outbreak Checklist May 2020 - Sundale
Emergency Management Plan - Shepparton Villages
Letter to Families - Flu Vaccine and Visitations - Shepparton Villages
Staff Memo - Flu Vaccine and Visitations - Shepparton Villages
Employee Health Declaration Form - Beauaraba Living
Visitor Health Declaration Form - Beauaraba Living
Visitor Declaration Form - Bundaleer Lodge Nursing Home
Employee Flu Vaccination Badge - Alwyndor Aged Care
COVID-19 Staff Briefing Video Following a COVID-19 Outbreak - BaptistCare
Declaration Process for Visitors Entering a Retirement Village - Ryman Healthcare
Declaration Form for Team Members, Visitors & Contractors - RymanHealthcare
Declined Entry Flyer for Security Concierge - Ryman Healthcare
Main Entry Sign - Ryman Healthcare
Village Checkpoint Media Guidelines - Ryman Healthcare
Security Access Guidelines - Ryman Healthcare
Risk Assessment: Traffic Management at Villages During Covid-19 - Ryman Healthcare
Restricted Visits Poster Concept - Cooinda
Staff Availability Survey Template - Eventide
Governance Institute of Australia – Is your business continuity ready for coronavirus?
Pandemic Risk Hub - Marsh
Ansvar Risk Alert - Pandemic Risk
What is the impact on retirement village services charges? - MinterEllison

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