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Business Strategy Webinar- Home Care

16 February 2021 @ 12:00 pm - 1:00 pm

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TitleBusiness Strategy Webinar- Home Care
DateTuesday 16 February 2021
Time12:00pm -1:00pm AEDT
LocationJoin from your phone, tablet or computer
RegistrationLASA Member: FREE
Non Member: $220 Inc GST
RegisterClick here to register
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Paul Ostrowski, CEO, Care Connect
David Panter, CEO ECH
Darrell Price, National Head of Health and Aged Care, Grant Thornton
Nick Hartland, Ageing and Aged Care Group, The Australian Government Department of Health
Facilitated by Troy Speirs, Senior Policy Advisor, LASA

The macro picture for home care providers is overwhelmingly positive, with an ageing population and strong signals that government will accelerate policy shifts to support older people to stay at home – both through clearing the EXISTING NATIONAL queue and increasing the maximum amount of support a person can be funded for at home.

Hiring enough adequately qualified staff to fulfil rapid growth in demand will be a crucial challenge, amplified by increased regulation regarding staff qualifications following from the Royal Commission. Workforce planning for organisations will need to account not just for the overall increase in package numbers – which is itself not yet clear – but also potential changes in market share and geographic dispersion, particularly as increased package numbers drive even more new players to enter the market.

Home care is also likely to come under increased regulatory scrutiny, particularly when/if people with very complex needs who would previously have entered residential care are able to receive a higher level care package at home. Note also that one of Counsel Assisting’ recommendations was to approve home care providers to deliver services aligned to specific scopes of practice.

Changes in home care program design are also likely to create challenges and opportunities. Government is pushing ahead with its efforts to create a combined home care package and CHSP program. Many of the details of the new program remain unclear, particularly the extent to which some services will continue to be delivered via commissioning. The extent to which the combined program design will add to the administrative cost of CHSP is also unclear. The new program design will almost certainly give people more freedom to choose services from different providers, although the role of self-management remains uncertain, and there is likely to be continued need for a lead provider that delivers case and care management.

Perhaps the biggest policy risk for home care is a move towards reduced flexibility in the use of package funds and even the introduction of price controls that limit the unit price that a home care provider is able to charge. These changes if they were to occur, could push home care more towards being a volume based service with a focus on control, rather than delivering person centred care that best meets the needs of the individual.

Join us as we examine some of the challenges but more importantly the opportunities that may arise out of the Royal Commission and the reform process for home and community care.


16 February 2021
12:00 pm - 1:00 pm
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