Retirement Living

Accreditation launch comms

The Australian Retirement Village Accreditation Scheme – ARVAS – is a new and refreshed industry accreditation scheme for retirement communities of all shapes and sizes around the country.

ARVAS has been developed following extensive consultation with resident groups, retirement community operators and the general public.

It is a new single, unified scheme for the industry, co-owned by the Property Council of Australia and Leading Age Services Australia (LASA), who represent the owners and operators of retirement communities.

An entirely new set of standards has been devised as part of ARVAS, to reflect the different elements of a resident’s experience within a retirement village, and the evolving service offering within communities.

ARVAS is designed to be supported by the Retirement Living Code of Conduct – a new and robust quality framework for the operation of retirement communities.


The ARVAS Standards comprise seven quality areas:

  • Community Management
  • Human Resource Management
  • Resident Entry and Exit
  • Resident Engagement and Feedback
  • Environment, Services and Facilities
  • Safety and Security
  • Resident Care (when applicable)

The ARVAS Standards are supported by explanatory notes, which provide important information about how the ARVAS Standards should be interpreted and applied. The explanatory notes also include minimum requirements and general considerations that are intended to be aspirational and inform improvement.

Standard 7 on resident care is a new component of the standards, reflecting the increasing level of care being provided within retirement communities. This standard is applicable where a care service is provided as an included service in the residence contract/lease agreement, or as an additional service on a fee-for-service basis. It does not apply to care services delivered through approved Home Care or Residential Aged Care providers.

ARVAS manager

Quality Innovation Performance Limited (QIP) will be the authorised accreditation provider against the ARVAS Standards on behalf of the Property Council and LASA, with relevant sector experience having accredited against the IRCAS Standards for LASA since 2011.

QIP is Australia’s most comprehensive not-for-profit accreditation agency with expertise across the entire health and human services continuum.

More information

Retirement community operators wishing to apply for ARVAS accreditation are encouraged to visit and contact QIP directly.

If you have any queries about retirement living or seniors housing in Australia please email LASA’s Principal Advisor Retirement Living, Paul Murphy on