Home Care

 

The Federal Government introduced the Increasing Choice in Home Care (ICHC) reforms in February 2017. Since the implementation of ICHC, LASA has provided robust and independent advocacy on behalf of the sector and has published the following significant reports:
LASA Analysis: Responding to the Home Care Packages Waitlist Crisis
Reflecting on the First Year of Increasing Choice in Home Care
Unmet Needs and Unspent Funds: Improving Home Care Package Assignment

LASA has also developed a summary of our Member advocacy activities following ICHC:

You can view LASA’s most recent webinar on future home care reforms below:

LASA Home Care Information Series

Home Care Reforms Info Series Issue 1 – My Aged Care National Prioritisation Process

Home Care Reforms Info Series Issue 2 – Home Package Levels

Home Care Reforms Info Series Issue 3– Unspent Home Care Amounts & Exit Amounts

Home Care Reforms Info Series Issue 4 – Top Tips: Regulation Focus

Home Care Reforms Info Series Issue 5 – Frequently Asked Questions

Home Care Reforms Info Series Issue 6 – Summary of the Home Care Changes

Home Care Reforms Info Series Issue 7 – Updated Summary of the Home Care Changes

Home Care Reforms Info Series Issue 8 – Updated Information

Home Care Reforms Info Series – Issue 9 – Update

Home Care Reforms Info Series Issue 10 – Package upgrades

Home Care Reforms Info Series  Issue 11 – Multiple NAPS ID Services

Home Care Reforms Info Series Issue 12 – LASA’s MAC Provider Survey and Liaison with the DoH

Home Care Reforms Info Series Issue 13 – LASA’s MAC Provider Survey Final Report

Home Care Reforms Info Series Issue 14 – Consumer Choice and Home Care Package Budget Expenditure

Home Care Reforms Info Series Issue 15 – Home Care Package Activations

Home Care Reforms Info Series Issue 16 – NACA Discussion Paper / ACFA Annual Report

Home Care Reforms Info Series Issue 17 – Income Tested Fees / ITF’s / Home Care Packages Data Report

Home Care Reforms Info Series Issue 18 – Combining or Transferring Services / Incorrect Package Withdrawals

Home Care Reforms Info Series Issue 19 – LASA’s Second Home Care Provider Report

Overview of Home Care Changes

Federal Parliament passed the Aged Care Legislation Amendment (Increasing Consumer Choice) Act 2016 in March 2016, which resulted in amendments to existing Principles and Determinations and the introduction of new Legislative Instruments to support the Act. The four new Legislative Instruments are:

The first part of these changes saw the introduction of three major changes to the delivery of home care:

  • the Home Care Package funding following the consumer.
  • one national prioritisation system for people waiting for a Home Care Package (a national queue) supported by a National Package Inventory, which will identify all used and unused packages.
  • improvements to the process for organisations to become an Approved Provider.

Department of Health Resources

The Department of Health released several resources to help people understand the key changes, including factsheets and webinars. This information is available via the Department’s website. Webinars available on demand via the Department’s website include:

The Department also released the following factsheets for providers and consumers:

Provider Factsheets Topics Covered
Introduction to Home Care Changes
  • What is changing?
  • Overview of key changes
  • What is not changing?
  • When do the changes to home care start?
  • What can I do to prepare?
Consumer Directed Care
  • What is Consumer Directed Care?
  • The Home Care Package Programme
  • Home Care Package Provider CDC requirements
  • Ongoing management of home care package services
  • Consumer rights
Supporting Client Discussions
  • What is changing?
  • What do the changes mean for clients?
Discussing the Assessment and Approval Process with Clients
  • Assessment for home care
  • Receiving the outcome of your assessment
  • Research home care providers and work out costs
  • Being assigned a home care package
  • Entering into a Home Care Agreement.
National Prioritisation Process
  • How will consumers be prioritised?
  • How will home care packages be assigned to consumers
  • Creating the National Package Inventory
  • The National Package Inventory from 27 February 2017
Changing Home Care Providers
  • What happens when a client changes providers?
  • Obligations for the existing service provider
  • Obligations for the new service provider
  • What is the client’s role?
Unspent Home Care Amounts
  • What is the unspent home care amount?
  • What changes are occurring; and
  • What do I need to do?
Overview of Exit Amounts
  • What is an exit amount?
  • What changes are occurring?
  • Requirements for providers
  • Deducting an exit amount
Exit Amount – Transition Provisions
  • What is an exit amount?
  • What changes are occurring?
  • Transitional arrangements
Home Care Package service finder
  • What is changing?
  • How will clients find a service provider?
  • What can I do to prepare?
  • What information will be captured?

Consumer Factsheets Topics Covered

Consumer Directed Care
  • What is Consumer Directed Care?
  • Provider Obligations
  • What am I entitled to?
  • Support
Changes to Home Care
  • Increasing Choice in Home Care
  • I’m currently receiving a home care package. What do the changes mean for me?
  • I have been assessed as eligible to receive a home care package, but haven’t started receiving care yet. What do the changes mean for me?

Other resources available on the Department’s website include:

Upcoming Events

Tue 11

Governance in Aged Care (Sydney, NSW)

11 December 2018 @ 9:00 am - 12:30 pm
Tue 11

Regional Industry Forum (Renmark, SA)

11 December 2018 @ 10:00 am - 1:00 pm
Tue 11
Tue 11

Governance in Aged Care (Sydney, NSW) – Session 2

11 December 2018 @ 1:30 pm - 5:30 pm
Feb 05

Consumer Experience & Service in Aged Services (Sydney)

February 5, 2019 @ 9:30 am - 4:30 pm

Upcoming Training

Feb 22

SRS Workplace Emergergency Response (Melbourne, VIC)

February 22, 2019 @ 10:00 am - 3:00 pm