Through its innovAGEING network—Australia’s innovation network for the age services sector—LASA maintains a systematic view on the factors that shape innovation outcomes. We are committed to facilitating an innovation infrastructure that holistically stewards our sector’s innovation process through the interplay between:
Organisational change
Leadership
Technology Enablement
Service and experience design
Government policy
Market positioning
Strategy and finance
Governance
Education and training
In short, when moving from ideas to tangible impact, the future of age services innovation isn’t just solely defined by technology, design, or commercial imperatives alone. As such, this one-day Forum seeks to highlight the rich and vibrant approaches currently happening in our sector, and help you connect the many pathways and disciplines to activate and strengthen your organisation’s ability to innovate and solve real-world problems. The Age Services Innovation Forum is designed for all with an interest in age services innovation, primarily for those involved in organisational transformation, digital adoption, and service design and delivery in relation to sector ongoing reforms and changes.
Forum Speakers
Program
| Time (AEDT) | Session Title | Speaker |
9.30am – 10.30am | Check In & Introductory Video | |
| 10.30am – 10.35am | Opening & Welcome | MC – Merlin Kong, Interim Director Centre for Workforce Development and Innovation, LASA |
| 10.35am – 10.37am | A Word from our Sponsor | |
| 10.40am – 11.05am | The ECH Care Hotel—Business Model Innovation for Elders Living Independently | Dr David Panter, Chief Executive, ECH Inc |
11.08am – 11.33am
| Sustainable Aged Care: Scaling Customer-Centric Services Through Design Innovation
| Melissa Argent, CEO, Rockpool Residential Aged Care |
| 11.36am – 12.01pm | ‘Circuit breaker’: Creating Critical Interim Support Program for Elders Unable to Access Age Services | Dr Amber Mills, Senior Research Fellow, Brotherhood of St Laurence |
| 12.01pm – 12.27pm | Virtual Break | |
12.30pm – 12.55pm
| Director Competency Requirements for a Sector Entering a New Age
| Fi Mercer, CEO and Founder, Governance Evaluator |
| 12.58pm – 1.23pm | Intergenerational Innovation: Caring Better Through Timeless Play | Nadene Lee, CEO Playgroup NSW |
1.26pm – 1.51pm
| Where to From Here: Technology in the Age Services Reform Landscape | Nicki Doyle, Partner, KPMG Australia Paul Grundy, Director of Tech Strategy, KPMG Australia |
| 1.53pm – 2.15pm | Virtual Break | |
2.18pm – 2.43pm
| Technology Enablement: The Future of Home Care Models Now | Simon Lockyer, Founder and CEO, Five Good Friends |
| 2.46pm – 3.11pm | Neither Science Fiction nor Scary: Using Real-time Data to Deliver Better Care
| Kerri Rivett, CEO, Royal Freemasons Luke Benson, Systems and Technology Lead, Blue Bike Solutions |
| 3.14pm – 3.39pm | From One Sector Reform to Another: How Banking and Age Services Can Learn from Each Other | Belinda Hegarty Kerryn Saward |
| 3.42pm – 4.07pm | Innovating for the Long View: Vision, Courage and Alignment | Dr Anna Barker, Executive Director, Research and Innovation, Silver Chain |
| 4.07pm – 4.10pm | Forum Close & Networking Time Delegates will be able to remain on the platform to network or watch recordings |
Registration
Each delegate will require their own individual registration and will receive a unique login to the online portal which is only valid for use on one device at a time. The online conference platform is simple to use and allows you to access presentations, one to one meetings, and connect with your colleagues in the meeting hub. There will also be live support available for the duration of the forum should you have any questions.
Proudly Supported By:
innovAGEING is an Australian Government funded initiative.
innovAGEING is jointly supported by our Foundation Partners, Commonwealth Bank and KPMG Australia, and our Gold Partner, Pluss Communities.