Safety & Quality Management System

Your helping hand to a compliant future – now with clinical audit functionality!

Manage compliance long-term

Fast-track your readiness for the new Aged Care Quality Standards and benefit from free updates to manage your compliance long-term with LASA’s Safety and Quality Management System. Whether it’s updates to the new Standards or to legislation—especially following the Royal Commission—you’ll never have to worry about being left behind. By taking the guesswork out of compliance, you’ll have the time to take control of your business, maximise staff performance, and drive the cultural change you seek.

Aged Care Quality Standards

You’ll be able to collate evidence by uploading links, videos, photos and information in any format. You can store, share and analyse the data to generate reports, self-assess and identify gaps in your compliance.

80+ policy and process templates

Edit our policy and process templates and align them to your business practices, or add your own. You can customise the templates with your own branding, and access more templates as they come online.

“I believe in the principle of keeping things quick and easy to ensure compliance. Otherwise people lose interest when things are complicated or take too much time and effort. The system is very easy to use and the search engine is great and very quick. We would not have had the time or capacity to align the policies to the new standards so that was a huge help.” – Jeannette Farkas, Quality & Clinical Safety Coordinator, Carrington Care.

New clinical audit functionality

New audit functionality includes an ACQS self-assessment tool and unique targeted tools to assist in areas of high risk (eg. restraint), new risks (eg. anti microbial stewardship), and contemporary risks (eg. infection control).

Cloud-based award-winning system

A cloud-based system, staff can access it from any Internet-enabled device. Version control is a thing of the past, and all your staff will have access to the same process and policy information—an ideal solution for multi-site and remote operators. Powered by CentroAssist — LASA’s quality system is an award-winning technology solution built on a robust platform you can rely on.

Compatible and foreign-language enabled

LASA’s quality system integrates with other systems (such as care management, finance, storage) to help you build an efficient business. It also supports multiple language alphabets, with dual language capability—ideal for providers supporting culturally and linguistically diverse communities.

Backed by the age services industry

The only quality system designed by aged care providers for aged care providers, LASA’s quality system gives you everything you need to succeed in the new regulatory framework. Providers have been amazed at its ease of use, and how much it supports them in their day-to-day operations. For residential care and home care providers, it’s a one-stop-shop solution you can rely on.

“The LASA Safety & Quality Management System has given us confidence that our policies and procedures reflect the new standards, and are based on best-practice. We can update and manage policies from a central point, which means standardisation of policies, processes and documentation across all our sites. The system is easy to use, and we have continual support and frequent updates as aged care requirements change.” – Ricky Relouw, General Manager – Compliance & Risk, Nazareth Care.

Training and support

LASA’s easy-to-use quality system requires minimal training and there is help desk support available during business hours should you need it.

Discount offers

A subscription to LASA’s quality system includes a 20% discount for all LASA Members! In recognition of the extra challenges in regional areas, all rural & remote operators also get a 20% discount, including non-Members. That means rural & remote operators who are also LASA Members save 40%