The National Integrated Seniors Housing Conference is a boutique event for Retirement Village operators across Australia to gather and examine current. Specifically, the program content discusses the opportunities for operators to deliver additional services to residents including care as they age in place.

The characterisation of Retirement Villages is evolving and demand for additional services that support not only current lifestyle choices but the ability to meet needs in to the future is an important factor for residents and their families.

Retirement living and seniors housing has undergone unprecedented change and reform in recent times with most states around Australia implementing reviews and/or legislative changes to their respective Acts. Home care providers are now recognising that the most effective and efficient delivery of care and services is into a retirement community. The LASA National Integrated Seniors Housing Conference 2021 is certain to challenge your thinking and expand your knowledge beyond conventional operational models and ask you to consider a new approach to integrated age service delivery in seniors housing.


Amanda Allen

Amanda Allen,
Safety & Quality Program Manager,
Leading Age Services Australia

Natasha Chadwick
New Directions Care

Jane Floyd
Homecare Specialist
Leading Age Services Australia

Merlin Kong
Interim Director Workforce Development and Innovation
Leading Age Services Australia

Amanda Allen

Arthur Koumoukelis, 
Thomson Geer 

Stuart Lowe,
Mullins Lawyers

Alf Macolino,
O’Loughlins Lawyers

Paul Murphy

Tony Massaro, 
Partner RE Advisory

Amanda Allen

Bianca McGoldrick
Jackson MacDonald

Paul Murphy

Paul Murphy,
Principal Advisor- Retirement Living and Seniors Housing
Leading Age Services Australia

Sean Rooney
Leading Age Services Australia

Rosemary Southgate 
Russell Kennedy

Mark West

West Garbutt

Registration Details

Each delegate will require their own individual registration and will receive a unique login to the online portal which is only valid for use on one device at a time. 


*Please note the below times are in AEST*

Download a PDF Version of the Program Here

TimeSession TitleSpeaker
9.30am – 10.30amCheck In
10.30am – 10.35amOpening & WelcomeSean Rooney – CEO, LASA
10.37am – 10.40amA Word from our Sponsor
10.42am – 11.02amRoyal Commission Recommendations – Opportunities for Retirement VillagesChris Baynes, CEO, The DCM Group 
11.04am – 11.24amHome Care and Services – Your village ‘value proposition’?Jane Floyd,  Home Care Specialist, LASA
11.26am – 11.46amA Considered Approach to Meeting your Market
11.48am – 12.08pmGST-free serviced apartments – implications for daily meal requirementsMark West, Principal, West Garbutt
12.10pm – 12.28pmVirtual Break
12.30pm – 1.10pmPanel to discuss financial models:
No exit fees, Compare other providers, Rental models, preferences for varying customer demographics, Buy Backs, DMF
Facilitator: Grant Corderoy, Partner, Stewart Brown
Chris Kelly, General Manager Yukana
Further Speakers Invited
1.12pm –   1.32pmAccreditation (ARVAS) – A quality Management System (QMS) to have you both CODE & ARVAS ‘Ready’.Amanda Allen,  Safety & Quality Program Manager,LASA
Concurrent Sessions
1.34pm – 1.54pmQLD’s Retirement Village reform process & Exit Entitlement review: what can we expect?Stuart Lowe, Partner Mullins Lawyers

1.34pm – 1.54pm


NSW – The NSW Reforms; what they mean to operators and what they should now be doing?  Aligning villages with aged care reforms. Arthur Koumoukelis, Partner, Thomson Geer
1.34pm – 1.54pmVIC – The Victorian Options Paper & Retirement Village Act review: the impact for village owners and operators  in Victoria.Rosemary Southgate, Principal, Russel Kennedy

1.34pm – 1.54pm


SA – The SA Retirement Village Act review: what it may present for Village operators in SA.Alf Macolino, Partner, O’Loughlins Lawyers
1.34pm – 1.54pmWA – The WA Retirement Village Act CRIS review: what it may present for Village operators in WA.Bianca McGoldrick, Partner Jackson MacDonald
1.56pm – 2.13pmVirtual Break
2.15pm – 2.40pmThe Microtown – Residential Care, done like a village.Natasha Chadwick, CEO, New Direction Care
2.42pm – 3.02pmRetirement Living Census unpacked: Trends, tips and challenges aheadTony Massaro, Partner, RE Advisory, PwC.
3.04pm – 3.34pmPanel Session:
Assisted Living Technology and a Changing Future.
Facilitator: Merlin Kong Interim Director Workforce Development , LASA
3.34pmForum Close & Networking TimePaul Murphy, Principal Advisor – Retirement Living & Seniors Housing, LASA