OVERVIEW:
The National Integrated Seniors Housing Conference is a boutique event for Retirement Village operators across Australia. The program content discusses the opportunities for operators to deliver additional services to residents including care as they age in place.
The characterisation of Retirement Villages is evolving and demand for additional services that support not only current lifestyle choices but the ability to meet needs in to the future is an important factor for residents and their families.
Retirement living and seniors housing has undergone unprecedented change and reform in recent times with most states around Australia implementing reviews and/or legislative changes to their respective Acts. Home care providers are now recognising that the most effective and efficient delivery of care and services is into a retirement community. The LASA National Integrated Seniors Housing Conference 2021 is certain to challenge your thinking and expand your knowledge beyond conventional operational models and ask you to consider a new approach to integrated age service delivery in seniors housing.
SPEAKERS:
Amanda Allen,
Safety & Quality Program Manager,
Leading Age Services Australia
Richard Andrews
Retirement Living Executive
Chris Baynes
CEO
The DCM Group
Natasha Chadwick
CEO
New Directions Care
Grant Corderoy
Partner
StewartBrown
Rhod Ellis
Principal
Ellis Jones
Jane Floyd
Homecare Specialist
Leading Age Services Australia
Chris Kelly
General Manager
Yukana Private
Merlin Kong
Interim Director Workforce Development and Innovation
Leading Age Services Australia
Arthur Koumoukelis,
Partner
Thomson Geer
Stuart Lowe,
Partner
Mullins Lawyers
Alf Macolino,
Partner
O’Loughlins Lawyers
Tony Massaro,
Partner RE Advisory
PWC
Bianca McGoldrick
Partner
Jackson McDonald
Paul Murphy,
Principal Advisor- Retirement Living and Seniors Housing
Leading Age Services Australia
Sean Rooney
CEO
Leading Age Services Australia
Rosemary Southgate
Principal
Russell Kennedy
Mark West
Principal
West Garbutt
Paul Wilson
CEO & Co-Founder
Lumin
Candy Wong
Business Development Lead
Coviu
Registration Details
Each delegate will require their own individual registration and will receive a unique login to the online portal which is only valid for use on one device at a time.
AGENDA
*Please note the below times are in AEST*
Download a PDF Version of the Program Here
| Time | Session Title | Speaker |
| 9.30am – 10.30am | Check In | |
| 10.30am – 10.35am | Opening & Welcome | Sean Rooney – CEO, LASA |
| 10.37am – 10.40am | A Word from our Sponsor | |
| 10.42am – 11.02am | Royal Commission Recommendations – Opportunities for Retirement Villages | Chris Baynes, CEO, The DCM Group |
| 11.04am – 11.24am | Home Care and Services – Your village ‘value proposition’? | Jane Floyd, Home Care Specialist, LASA |
| 11.26am – 11.56am | What older Australians want, and how to market villages into a post-pandemic world Retirement Villages are enjoying a surge in demand as older Australians reassess the lives they want or need to lead. Purpose, meaning and connection are driving community behaviour and culture, and the experiences older Australians want to find and create. Villages have always created community and fostered connection. Managers know what to do. Now is the time to define and promote why it matters. Learn from the research insights coming out of urban and regional studies. Get practical approaches to frame and promote the value you create. Differentiate for the good you do. | Rhod Ellis Jones, Principal, Ellis Jones |
| 11.58am – 12.18pm | GST-free serviced apartments – implications for daily meal requirements | Mark West, Principal, West Garbutt |
| 12.20pm – 12.38pm | Virtual Break | |
| 12.40pm – 1.10pm | Panel to discuss financial models: No exit fees, Compare other providers, Rental models, preferences for varying customer demographics, Buy Backs, DMF | Facilitator: Paul Murphy, Principal Advisor Retirement Living and Seniors Housing Grant Corderoy, Partner, Stewart Brown Chris Kelly, General Manager Yukana Richard Andrews, Retirement Living Executive |
| 1.12pm – 1.32pm | Accreditation (ARVAS) – A quality Management System (QMS) to have you both CODE & ARVAS ‘Ready’. Retirement village operators took the initiative to self-regulate more than a year before the Royal Commission recommended better regulation of the broader aged care sector.The Retirement Living Code of Conduct is an industry-led framework for operators to regulate themselves and achieve the best possible outcomes for their residents. Subscribing to the Code is the first step for operators wishing to apply for accreditation under the Australian Retirement Village Accreditation Scheme (ARVAS).LASA Safety & Quality Program Manager Amanda Allen will walk you through our Quality Management System – demonstrating policies and procedures mapped directly to ARVAS and the Code. Don’t miss this important session on how to ensure your village is ‘Code and ARVAS ready’ | Amanda Allen, Safety & Quality Program Manager,LASA |
| Concurrent Sessions | ||
| 1.34pm – 1.54pm | QLD’s Retirement Village reform process & Exit Entitlement review: what can we expect? | Stuart Lowe, Partner Mullins Lawyers |
1.34pm – 1.54pm
| NSW – The NSW Reforms; what they mean to operators and what they should now be doing? Aligning villages with aged care reforms. | Arthur Koumoukelis, Partner, Thomson Geer |
| 1.34pm – 1.54pm | VIC – The Victorian Options Paper & Retirement Village Act review: the impact for village owners and operators in Victoria. | Rosemary Southgate, Principal, Russel Kennedy |
1.34pm – 1.54pm
| SA – The SA Retirement Village Act review: what it may present for Village operators in SA. | Alf Macolino, Partner, O’Loughlins Lawyers |
| 1.34pm – 1.54pm | WA – The WA Retirement Village Act CRIS review: what it may present for Village operators in WA. | Bianca McGoldrick, Partner Jackson McDonald |
| 1.56pm – 2.13pm | Virtual Break | |
| 2.15pm – 2.40pm | The Microtown – Residential Care, done like a village. | Natasha Chadwick, CEO, New Direction Care |
| 2.42pm – 3.02pm | Retirement Living Census unpacked: Trends, tips and challenges ahead | Tony Massaro, Partner, RE Advisory, PwC. |
| 3.04pm – 3.34pm | Panel Session: Assisted Living Technology and a Changing Future. | Facilitator: Merlin Kong Interim Director Workforce Development , LASA Paul Wilson, CEO & Co-Founder, Lumin Candy Wong, Business Development Lead, COVIU Kane Sajdak, CEO & Co-Founder, Home Guardian |
| 3.34pm | Conference Close | Paul Murphy, Principal Advisor – Retirement Living & Seniors Housing, LASA |
| 3.35pm | Retirement Village Manager of the Year Awards | |