OVERVIEW:

The National Integrated Seniors Housing Conference is a boutique event for Retirement Village operators across Australia. The program content discusses the opportunities for operators to deliver additional services to residents including care as they age in place.

The characterisation of Retirement Villages is evolving and demand for additional services that support not only current lifestyle choices but the ability to meet needs in to the future is an important factor for residents and their families.

Retirement living and seniors housing has undergone unprecedented change and reform in recent times with most states around Australia implementing reviews and/or legislative changes to their respective Acts. Home care providers are now recognising that the most effective and efficient delivery of care and services is into a retirement community. The LASA National Integrated Seniors Housing Conference 2021 is certain to challenge your thinking and expand your knowledge beyond conventional operational models and ask you to consider a new approach to integrated age service delivery in seniors housing.

SPEAKERS:

Amanda Allen

Amanda Allen,
Safety & Quality Program Manager,
Leading Age Services Australia

Richard Andrews
Retirement Living Executive 

Chris Baynes
CEO
The DCM Group

Natasha Chadwick
CEO
New Directions Care

Grant Corderoy
Partner
StewartBrown

Rhod Ellis
Principal
Ellis Jones

Jane Floyd
Homecare Specialist
Leading Age Services Australia

Chris Kelly
General Manager
Yukana Private

Merlin Kong
Interim Director Workforce Development and Innovation
Leading Age Services Australia

Amanda Allen

Arthur Koumoukelis, 
Partner
Thomson Geer 

Stuart Lowe,
Partner
Mullins Lawyers

Alf Macolino,
Partner
O’Loughlins Lawyers

Paul Murphy

Tony Massaro, 
Partner RE Advisory
PWC 

Amanda Allen

Bianca McGoldrick
Partner
Jackson McDonald

Paul Murphy

Paul Murphy,
Principal Advisor- Retirement Living and Seniors Housing
Leading Age Services Australia

Sean Rooney
CEO
Leading Age Services Australia

Rosemary Southgate 
Principal
Russell Kennedy

Mark West
Principal 

West Garbutt

Paul Wilson
CEO & Co-Founder

Lumin

Candy Wong
Business Development Lead

Coviu

Registration Details

Each delegate will require their own individual registration and will receive a unique login to the online portal which is only valid for use on one device at a time. 

AGENDA

*Please note the below times are in AEST*

Download a PDF Version of the Program Here

TimeSession TitleSpeaker
9.30am – 10.30amCheck In
10.30am – 10.35amOpening & WelcomeSean Rooney – CEO, LASA
10.37am – 10.40amA Word from our Sponsor
10.42am – 11.02amRoyal Commission Recommendations – Opportunities for Retirement VillagesChris Baynes, CEO, The DCM Group 
11.04am – 11.24amHome Care and Services – Your village ‘value proposition’?Jane Floyd,  Home Care Specialist, LASA
11.26am – 11.56am

What older Australians want, and how to market villages into a post-pandemic world

Retirement Villages are enjoying a surge in demand as older Australians reassess the lives they want or need to lead. Purpose, meaning and connection are driving community behaviour and culture, and the experiences older Australians want to find and create. Villages have always created community and fostered connection. Managers know what to do. Now is the time to define and promote why it matters. Learn from the research insights coming out of urban and regional studies. Get practical approaches to frame and promote the value you create. Differentiate for the good you do.

Rhod Ellis Jones, Principal, Ellis Jones
11.58am – 12.18pmGST-free serviced apartments – implications for daily meal requirementsMark West, Principal, West Garbutt
12.20pm – 12.38pmVirtual Break
12.40pm – 1.10pmPanel to discuss financial models:
No exit fees, Compare other providers, Rental models, preferences for varying customer demographics, Buy Backs, DMF
Facilitator: Paul Murphy,  Principal Advisor Retirement Living and Seniors Housing
Grant Corderoy, Partner, Stewart Brown
Chris Kelly, General Manager Yukana
Richard Andrews, Retirement Living Executive
1.12pm –   1.32pm

Accreditation (ARVAS) – A quality Management System (QMS) to have you both CODE & ARVAS ‘Ready’.

Retirement village operators took the initiative to self-regulate more than a year before the Royal Commission recommended better regulation of the broader aged care sector.The Retirement Living Code of Conduct is an industry-led framework for operators to regulate themselves and achieve the best possible outcomes for their residents. Subscribing to the Code is the first step for operators wishing to apply for accreditation under the Australian Retirement Village Accreditation Scheme (ARVAS).LASA Safety & Quality Program Manager Amanda Allen will walk you through our Quality Management System – demonstrating policies and procedures mapped directly to ARVAS and the Code. Don’t miss this important session on how to ensure your village is ‘Code and  ARVAS ready’

Amanda Allen,  Safety & Quality Program Manager,LASA
Concurrent Sessions
1.34pm – 1.54pmQLD’s Retirement Village reform process & Exit Entitlement review: what can we expect?Stuart Lowe, Partner Mullins Lawyers

1.34pm – 1.54pm

 

NSW – The NSW Reforms; what they mean to operators and what they should now be doing?  Aligning villages with aged care reforms. Arthur Koumoukelis, Partner, Thomson Geer
1.34pm – 1.54pmVIC – The Victorian Options Paper & Retirement Village Act review: the impact for village owners and operators  in Victoria.Rosemary Southgate, Principal, Russel Kennedy

1.34pm – 1.54pm

 

SA – The SA Retirement Village Act review: what it may present for Village operators in SA.Alf Macolino, Partner, O’Loughlins Lawyers
1.34pm – 1.54pmWA – The WA Retirement Village Act CRIS review: what it may present for Village operators in WA.Bianca McGoldrick, Partner Jackson McDonald
1.56pm – 2.13pmVirtual Break
2.15pm – 2.40pmThe Microtown – Residential Care, done like a village.Natasha Chadwick, CEO, New Direction Care
2.42pm – 3.02pmRetirement Living Census unpacked: Trends, tips and challenges aheadTony Massaro, Partner, RE Advisory, PwC.
3.04pm – 3.34pmPanel Session:
Assisted Living Technology and a Changing Future.
Facilitator: Merlin Kong Interim Director Workforce Development , LASA
Paul Wilson, CEO & Co-Founder, Lumin
Candy Wong, Business Development Lead, COVIU
Kane Sajdak, CEO & Co-Founder, Home Guardian
3.34pmConference ClosePaul Murphy, Principal Advisor – Retirement Living & Seniors Housing, LASA
3.35pm Retirement Village Manager of the Year Awards