The National Integrated Seniors Housing Conference is a boutique event for Retirement Village operators across Australia. The program content discusses the opportunities for operators to deliver additional services to residents including care as they age in place.

The characterisation of Retirement Villages is evolving and demand for additional services that support not only current lifestyle choices but the ability to meet needs in to the future is an important factor for residents and their families.

Retirement living and seniors housing has undergone unprecedented change and reform in recent times with most states around Australia implementing reviews and/or legislative changes to their respective Acts. Home care providers are now recognising that the most effective and efficient delivery of care and services is into a retirement community. The LASA National Integrated Seniors Housing Conference 2021 is certain to challenge your thinking and expand your knowledge beyond conventional operational models and ask you to consider a new approach to integrated age service delivery in seniors housing.


Amanda Allen

Amanda Allen,
Safety & Quality Program Manager,
Leading Age Services Australia

Richard Andrews
Retirement Living Executive 

Chris Baynes
The DCM Group

Natasha Chadwick
New Directions Care

Grant Corderoy

Rhod Ellis
Ellis Jones

Jane Floyd
Homecare Specialist
Leading Age Services Australia

Chris Kelly
General Manager
Yukana Private

Merlin Kong
Interim Director Workforce Development and Innovation
Leading Age Services Australia

Amanda Allen

Arthur Koumoukelis, 
Thomson Geer 

Stuart Lowe,
Mullins Lawyers

Alf Macolino,
O’Loughlins Lawyers

Paul Murphy

Tony Massaro, 
Partner RE Advisory

Amanda Allen

Bianca McGoldrick
Jackson McDonald

Paul Murphy

Paul Murphy,
Principal Advisor- Retirement Living and Seniors Housing
Leading Age Services Australia

Sean Rooney
Leading Age Services Australia

Rosemary Southgate 
Russell Kennedy

Mark West

West Garbutt

Paul Wilson
CEO & Co-Founder


Candy Wong
Business Development Lead


Registration Details

Each delegate will require their own individual registration and will receive a unique login to the online portal which is only valid for use on one device at a time. 


*Please note the below times are in AEST*

Download a PDF Version of the Program Here

TimeSession TitleSpeaker
9.30am – 10.30amCheck In
10.26am-10.30amOpening and WelcomePaul Murphy, Principal Advisor Retirement Living and Seniors Housing, LASA
10.30am – 10.35amCEO AddressSean Rooney – CEO, LASA
10.37am – 10.57amRoyal Commission Recommendations – Opportunities for Retirement VillagesChris Baynes, CEO, The DCM Group
10.59am – 11.16amHome Care and Services – Your village ‘value proposition’?Jane Floyd,  Home Care Specialist LASA
11.18am – 11.48am

What older Australians want, and how to market villages into a post-pandemic world

Retirement Villages are enjoying a surge in demand as older Australians reassess the lives they want or need to lead. Purpose, meaning and connection are driving community behaviour and culture, and the experiences older Australians want to find and create. Villages have always created community and fostered connection. Managers know what to do. Now is the time to define and promote why it matters. Learn from the research insights coming out of urban and regional studies. Get practical approaches to frame and promote the value you create. Differentiate for the good you do.

Rhod Ellis Jones, Principal, Ellis Jones
11.50am – 12.11pmGST-free serviced apartments – implications for daily meal requirementsMark West, Principal, West Garbutt
12.11pm –12.30pmVirtual Break
12.32pm – 1.02pm

Panel to discuss financial models:

No exit fees, Compare other providers, Rental models, preferences for varying customer demographics, Buy Backs, DMF

Facilitator: Paul Murphy, Principal Advisor – Retirement Living & Seniors Housing, LASA

Grant Corderoy, Partner, Stewart Brown

Chris Kelly, General Manager Yukana

Richard Andrews, Retirement Living Executive

1.04pm –   1.23pmAccreditation (ARVAS) – A quality Management System (QMS) to have you both CODE & ARVAS ‘Ready’.Amanda Allen,  Safety & Quality Program Manager, LASA
Concurrent Sessions
1.26pm – 1.50pmQLD’s Retirement Village reform process & Exit Entitlement review: what can we expect?Stuart Lowe, Partner Mullins Lawyers
1.26pm – 1.50pmNSW – The NSW Reforms; what they mean to operators and what they should now be doing?  Aligning villages with aged care reforms. Arthur Koumoukelis, Partner, Thomson Geer
1.26pm – 1.50pm

VIC – The Victorian Options Paper & Retirement Village Act review: the impact for village owners and operators in Victoria.

Rosemary Southgate, Principal, Russel Kennedy
1.26pm – 1.50pmSA – The SA Retirement Village Act review: what it may present for Village operators in SA.Alf Macolino, Partner, O’Loughlins Lawyers
1.26pm – 1.50pmWA – The WA Retirement Village Act CRIS review: what it may present for Village operators in WA.

Bianca McGoldrick, Partner Jackson McDonald

1.50pm – 2.10pmVirtual Break
2.12pm – 2.34pm

The Microtown – Residential Care, done like a village.

Natasha Chadwick, CEO, New Direction Care

2.36am – 2.55pm

Retirement Living Census unpacked: Trends, tips and challenges aheadTony Massaro, Partner, RE Advisory, PwC.
2.57pm – 3.32pm

Panel Session:

Assisted Living Technology and a Changing Future.

Facilitator: Merlin Kong Interim Director Workforce Development, LASA

Paul Wilson, CEO & Co-Founder, Lumin
Candy Wong, Business Development Lead, COVIU
Kane Sajdak, CEO & Co-Founder, Home Guardian

3.34pm- 3.54pmRetirement Village Manager of the Year 2021
3.54pm- 3.56pmForum Close & Networking TimePaul Murphy, Principal Advisor – Retirement Living & Seniors Housing, LASA