Retirement Village Manager of the Year Awards 2019 

Leading Age Services Australia (LASA) is the national peak body representing providers of age services across residential care, home care and retirement living. Our vision is to enable a high preforming, respected, sustainable age services industry delivering affordable, accessible, quality care and services for older Australian’s. 

The LASA Retirement Village Manager of the Year Award aims to promote and recognise excellence across the diverse and dynamic fields of endeavor in the retirement living industry.  This award celebrates the passion and achievements of those individuals who continually maintain high standards in customer service, sales and marketing, complaints and dispute resolution and robust operational management processes across their retirement community. This award will also highlight the important role that retirement communities play in providing affordable, age appropriate housing and vibrant social and community services for senior Australian’s. 

Retirement Village Manager of the Year 2018 Finalists

Jessica Madden

De Paul Manor Estate, Queensland

Genevieve Lee-Carroll

Leederville Gardens Estate, Western Australia

Retirement Village Manager of the Year 2018 Winner

Jessica Miles

Renaissance Retirement Village, Queensland




These awards are proudly sponsored by: